Assistant Store Manager

Staples; Hemet (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Weekly pay

Bonus plan

401(k) with match

Health insurance

Store discounts

Career development

Job summary

Staples is hiring an Assistant Manager to drive sales, services and customer engagement in our store. You and your team will build strong customer relationships and provide total solutions to meet needs while ensuring readiness for business. Hiring is immediate and eligible for a comprehensive benefits package.

Lead a high-performing team, coach others, and execute store operations to meet goals. This role requires adaptability, strong communication and the ability to work in a fast-paced

Qualifications

• 2+ years leading a sales team in retail or services.
• Experience coaching a team in a customer-centric, solutions-based environment.
• Ability to engage customers and understand their needs.
• Strong communication, organization, planning and adaptability to priorities.
• Ability to resolve conflict professionally and cooperatively.
• Honesty and integrity with customer and business information.
• Capable of working in a high-paced, sometimes stressful setting.
• Physical ability to lift 10–50 pounds and move materials as required.

Responsibilities

• Provide strong leadership in community, customer service, sales and team development.
• Develop a high-performing team focused on exceptional store experience and consultative selling.
• Coach and train the team, including role playing, to deliver results.
• Achieve sales and services goals, margins and store operations execution.
• Set the business cadence for sales readiness and merchandising opportunities.
• Delegate operational tasks with the GM and share responsibility for store operations and cost control.
• Champion Staples initiatives and adapt to changes and responsibilities.

Skills

People management

Coaching

Customer engagement

Communication

Conflict resolution

Adaptability

Physical ability

Financial metrics awareness

Job description

Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Provide strong leadership in community, customer service, sales, and team development.

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
• Develop team to deliver results through coaching, training, and role playing
• Attain sales and services goals, profit margin and execution of store operations
• Establish business cadence for sales readiness
• Provide direction daily for merchandising opportunities within the store
• Assist with delegating operational tasks in partnership with the GM
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Essential Skills And Experience

• 2+ years managing a sales team in a retail or services industry
• Experience managing and coaching a team in a customer-centric, solutions-based environment
• Must be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning and adaptive to changing business prioritiesReview results against business goals and strategies and deliver plans for growth and improvement
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Preferred Skills And Experience

• Experience using financial metrics to track sales progress to drive profitable sales and margins
• Ability to network and engage with the community

Staples does not sponsor applicants for work visas for this position.