Assistant Store Manager

Staples; North Pembroke (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full-time hours

Weekly pay

Bonus plan

401(k) match

Healthcare

Employee discounts

Retail discounts

Career development

Job summary

Staples in North Pembroke, MA is seeking an Assistant Manager to lead a store team, drive sales and deliver outstanding customer experiences.

You will develop a high-performing team through coaching, training and hands-on leadership, ensuring store operations meet goals while maintaining a welcoming, customer-centric environment. This is a full-time role with opportunities for growth and strong benefits.

Qualifications

• 2+ years managing a sales team in retail or services.
• Experience coaching a team in a customer-centric environment.
• Ability to engage customers and understand their needs.
• Strong communication, organization, and planning.
• Review results against goals and develop growth plans.
• Manage conflict in a constructive, cooperative manner.
• Uphold honesty and integrity with customer and business information.
• Ability to work in a fast-paced and sometimes stressful setting.
• Ability to lift/move 10–50 pounds and climb ladders.

Responsibilities

• Develop a high-performing team through coaching, training, and role playing.
• Attain sales and service goals, profit margins and store operations.
• Establish business cadence for sales readiness.
• Provide daily merchandising direction.
• Delegate operational tasks in partnership with the GM.
• Share responsibility for total store operations and cost control as Floor Leader.
• Champion Staples initiatives and adapt to changing responsibilities.

Skills

Sales team leadership

Customer service

Communication

Coaching & training

Problem solving

Adaptability

Integrity

Team collaboration

Physical stamina

Job description

Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Provide strong leadership in community, customer service, sales, and team development.

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
• Develop team to deliver results through coaching, training, and role playing
• Attain sales and services goals, profit margin and execution of store operations
• Establish business cadence for sales readiness
• Provide direction daily for merchandising opportunities within the store
• Assist with delegating operational tasks in partnership with the GM
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Essential Skills And Experience

• 2+ years managing a sales team in a retail or services industry
• Experience managing and coaching a team in a customer-centric, solutions-based environment
• Must be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning and adaptive to changing business priorities
• Review results against business goals and strategies and deliver plans for growth and improvement
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Preferred Skills And Experience

• Experience using financial metrics to track sales progress to drive profitable sales and margins
• Ability to network and engage with the community

Staples does not sponsor applicants for work visas for this position.