Assistant Manager I

Goodwill of Ventura/Santa Barbara Counties; Camarillo (CA); On-site; USD 26,000 - 34,000; Full time

Job summary

Goodwill of Ventura/Santa Barbara Counties is seeking an Assistant Store Manager I to support the Store Manager in running a busy Goodwill store in Camarillo, CA. The role involves supervising staff, overseeing daily store activities, forecasting sales, managing inventory, and ensuring excellent customer service and secure cash handling.

The position requires strong leadership, communication skills, and the ability to work varied store hours.

Qualifications

• Supervisory and leadership abilities
• Excellent verbal and written communication
• English proficiency, read/write/speak
• Strong customer service and conflict resolution skills
• Ability to prepare reports and budgets in various formats

Responsibilities

• Assist Store Manager in daily operations and inventory control
• Forecast sales and oversee merchandise ordering
• Prepare performance and management reports
• Maintain store security and cash handling procedures
• Provide coaching and guidance to staff as needed
• Ensure neat, clean, and organized store environment
• Address customer issues to ensure satisfaction

Job description

Position Title: Assistant Store Manager I

Job Identification:

• Immediate Supervisor: Store Manager.
• EEOC Class: Sales Workers.
• FLSA Status: Non-Exempt.

Salary: $22.00 Hourly

Job Summary:
The Assistant Store Manager will assist the Store Manager in the effective operation of a Goodwill Store, oversee related functions and activities, and administer company policies and procedures. They will prepare related reports, reconcile daily receipts, make bank deposits and maintain store security.

Supervisory Responsibilities:

• Manages the store in the absence of the Store Manager.
• Coordinates and oversees the day-to-day workflow of employees.
• As requested by the Manager, conducts or assists with performance evaluations that are timely and constructive.
• Assists the Manager with employment actions, including discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Assists the Store Manager in monitoring employee performance, identifying and facilitating opportunities to increase productivity and efficiency.
• Manages daily aspects of the store and its staff to ensure projects are completed and goals and customer needs are met.
• Forecast sales and order merchandise.
• Drafts, submits, and presents various performance and management reports.
• Manages inventory of store merchandise.
• Price and markdown merchandise properly; return unsold merchandise.
• Handles funds properly as required for store operations.
• Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
• Maintains store security measures and takes appropriate actions on known and suspected theft.
• Enforces safety practices and procedures and prepares related reports.
• Accepts permanent / temporary assignments in other locations at discretion of District Manager.
• Manages conflicts and resolves complaints about or within the store.
• Responsible for a neat, clean and organized store.
• Performs other related duties as assigned that would lead to successful operation of department, team, and/or mission.

Required Skills/Abilities:

• Strong supervisory and leadership skills.
• Excellent verbal and written communication skills.
• Ability to speak/read/write proficient English.
• Basic mathematical skills, as needed to make change and give refunds.
• Excellent customer service, sales, and conflict resolution skills.
• Ability to create and present ideas, reports, and budgets in various formats.
• Ability to work both independently and collaboratively.
• Excellent time management skills with the ability to assign and delegate tasks.
• Excellent organizational skills and attention to detail.
• Honesty, integrity, reliability, punctuality.
• Must be able to work any store hours (Saturday through Friday: 7:00am - 8:00pm.)
• Appropriate dress attire.
• Proficient with Microsoft Office Suite or related software.

Required Experience:

The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background.

• Valid driver license and insured/reliable vehicle.
• Background check.

Physical Requirements:

• Must work in all weather conditions.
• Must be able to traverse warehouse to observe physical inventory.
• Prolonged periods standing (up to 8 hours.)
• Must be able to lift/pull/push up to 50 pounds at times.
• Ability to bend/squat/stoop.
• Good vision.
• Ability to perform repetitive movements over long periods of time.
• Free from drug and alcohol abuse.

Equipment, machines and tools used:

• Electronic cash register/POS system.
• ROBarT System
• Smart Safe.
• Computer and telephone.
• Charge Card terminal.
• Hand truck.
• Broom, dust mop, wet mop, water bucket.

Personal Protective Equipment Used – Assigned at orientation/as needed:

• Safety belt
• Gloves
• Goggles

Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.