Assistant Store Manager

NAPA Auto Parts; Grove City (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

NAPA Auto Parts is seeking an Assistant Store Manager in Grove City, Ohio. This role involves leading a team to enhance customer service, drive sales, and manage store operations effectively. Ideal candidates will have a passion for customer care and experience in the automotive industry. Join a stable, supportive company with multiple career paths and development opportunities.

Benefits

Outstanding health benefits

401K

Supportive company culture

Multiple career paths

Qualifications

• High school diploma or equivalent; technical or trade school courses preferred.
• Experience or willingness to learn about the automotive aftermarket.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Create a superior customer service experience and maximize sales.
• Lead and engage the team in a fast-paced retail environment.
• Manage inventory, assets, and operational issues.

Skills

Customer care

Leadership

Inventory management

Sales

Education

High school diploma or equivalent

Technical or trade school courses

Job description

Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, leading your team, and helping NAPA become the top parts supplier in the market. If this describes you, NAPA seeks a passionate Assistant Store Manager. This is a great opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability
• Provide daily leadership and foster a culture of employee engagement
• Partner with teammates to drive store initiatives
• Care about people and profit
• Learn and grow your career in a team with endless opportunities
• A typical day involves:
• Leading a successful team, supporting the store manager, and managing in a fast-paced retail environment
• Maximizing sales, profits, and customer service through effective store operations
• Building, coaching, training, and engaging the crew to deliver excellent customer care and business results
• Managing inventory, assets, safety, and operational issues
• Ensuring cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas
• Driving operational and marketing programs while continuously improving processes
• Growing customer relationships, assisting with sales and service questions, and ensuring positive experiences in-store and on the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses preferred
• Experience or willingness to learn about the automotive aftermarket, hobby/DIY, or related fields
• Passion for customer care and building long-term relationships
• Ability to thrive in a fast-paced, complex environment
• Knowledge of cataloging and inventory management systems
• Ability to lift up to 60 lbs
• Additional preferred qualifications include:
• Background or passion for automotive, heavy equipment, farm, diesel, marine, or dealership industries
• Experience in parts stores, auctions, retail, auto body/collision, or management roles in related fields
• Customer-centric mindset
• ASE Certifications, NAPA Know How

Why NAPA?

• Outstanding health benefits and 401K
• Stable, Fortune 200 company with a family feel
• Supportive company culture that balances hard work and employee care
• Multiple career paths and ongoing development opportunities

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GPC is an equal opportunity employer, committed to diversity and inclusion in all employment practices.

About Us

As a leading global auto parts network, our Automotive Group services customers across North America, Europe, Australia, and New Zealand. In North America, over 500,000 parts are sold under the NAPA brand, known for quality parts, service, and knowledgeable staff. Our efficient supply chain ensures fast, reliable distribution of parts worldwide.