Assistant Store Manager

Suitsupply; Greenwich (CT); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Competitive hourly pay

Top-tier training program

Clothing allowance

Employee discount

Travel opportunities

Job summary

Suitsupply in Greenwich is seeking an Assistant Store Manager to support the Store Manager in achieving sales and service targets while upholding best practices in store operations.

You will lead a professional team, develop weekly objectives, ensure top-tier customer service, and maintain visual merchandising per guidelines. This is a full-time role with competitive pay, a strong training program, clothing allowance, employee discount, and opportunities to travel between stores and abroad.

Qualifications

• Experience in management or supervisory roles.
• Strong clienteling and customer service skills.
• Proven leadership and coaching abilities.
• Excellent verbal and written communication.
• Flexible schedule including nights, weekends, holidays.

Responsibilities

• Support Store Manager to lead and develop a professional store team to achieve company goals.
• Collaborate with training teams to develop a gold standard team.
• Establish weekly/monthly objectives for the team.
• Ensure that all employees present professionally and provide top-level customer service.
• Ensure merchandise is displayed attractively per visual guidelines.
• Collaborate with store support departments to utilize company resources.
• Align with HR on policies and development planning for store team.
• Perform other duties assigned by Store Manager.

Skills

Management experience

Sales experience

Hospitality/service

Customer service

Leadership

Communication skills

Job description

You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you. As an Assistant Store Manager, you will support the Store Manager to achieve sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike

What you will do:

• Support Store Manager to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team
• Performing other duties assigned by Store Manager

Who you are:

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service/clienteling skills
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

What you will get:

• Competitive salary between $28 - $38 hourly for a full-time contract, plus a lucrative bonus structure
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad