Assistant Store Manager

NAPA Auto Parts; Fredericksburg (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

NAPA Auto Parts is seeking an Assistant Store Manager to lead a dynamic team in providing exceptional customer service and managing store operations. The ideal candidate will have a passion for automotive care and a strong leadership presence to drive sales and team engagement.

Benefits

Health benefits

401K

Career development opportunities

Qualifications

• Experience or interest in the automotive aftermarket or related fields.
• Ability to lift 60 lbs.

Responsibilities

• Create a superior customer service experience.
• Manage sales, profits, and customer service.
• Lead a successful team and manage store operations.

Skills

Customer Care

Leadership

Inventory Management

Education

High school diploma or equivalent

Technical or trade school courses or degree

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts.

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Job Description

Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the market's dominant parts supplier. If this sounds like you, NAPA is seeking a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to drive store initiatives.
• Care about people and profit.
• Support learning and career growth within a dynamic team.
• Lead a successful team, support the store manager, and manage store operations in a fast-paced environment.
• Manage sales, profits, and customer service.
• Build, coach, train, and engage the team to deliver excellent customer care and achieve business results.
• Handle inventory protection, asset management, safety, and operational issues.
• Ensure cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas.
• Implement operational and marketing programs, aiming for continuous process improvements.
• Grow customer relationships, assist with sales and service questions, and ensure positive experiences both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred.
• Experience or interest in the automotive aftermarket, hobby/DIY, or related fields.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of cataloging and inventory management systems.
• Ability to lift 60 lbs.
• Bonus: automotive industry background, experience in retail or management, ASE Certifications, NAPA Know How.

Benefits & Culture

• Health benefits and 401K.
• Stable, Fortune 200 company with a family-like culture.
• Opportunities for career development and leadership support.

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GPC is an equal opportunity employer, committed to diversity and inclusion in all employment practices.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail