Assistant Store Manager

Shoe Carnival, Inc.; Florence (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Shoe Station in Florence, SC, is hiring an Assistant Store Manager to oversee daily store operations and support the team. In this full-time role, you’ll act as a key holder, lead by example, and help drive a customer-first environment.

You will assist the General Manager in reaching sales goals, lead customer service efforts, train associates, and ensure store standards are met. Strong leadership and a positive attitude are essential for success in this role.

Qualifications

• Strong communication and leadership skills.
• Excellent customer service orientation with a positive attitude.
• Minimum 2 years in retail or customer service.
• Supervisor experience is a plus.
• Ability to complete Key Carrier Certification within 60 days.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Communication

Leadership

Customer service

Retail experience

Supervisory experience

Key Carrier Certification

Flexible availability

Job description

Step into leadership at Shoe Station! We’re looking for a dependable and energetic Assistant Store Manager to help oversee daily store operations and support the team. In this full-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

What You'll Do

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

We’re Looking For

• Strong communication and leadership skills
• Great customer service and a positive attitude
• At least 2 years of retail or customer service experience
• Previous supervisory experience is a plus
• Must be able to complete Key Carrier Certification within 60 days
• Flexible availability, including nights, weekends, and holidays
• Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age

Physical Requirements

• Able to stand, walk, and lift up to 25 lbs
• Comfortable bending, reaching, and working on your feet

Why Work With Us

• Friendly, team-focused environment
• Great experience for future retail managers
• Hands-on leadership training