Assistant Store Manager

Central Network Retail Group, LLC (CNRG); Detroit Lakes (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee Discount

401(k) with Employer Match

Employee Assistance Program

Full-Time Benefits: Medical, Vision, &

Job summary

MAC'S Hardware in Detroit Lakes is seeking an Assistant Store Manager to lead the team, own the day, and deliver exceptional customer service in a hands-on retail environment. You’ll take charge when the Store Manager is away, coach associates, drive sales, and ensure operations run smoothly—from receiving to stock and safety—while building relationships with both retail and commercial customers.

If you’re a natural leader who thrives on problem-solving, this role offers growth and a

Qualifications

• Experience leading a retail team in fast-paced environments.
• Proven ability to deliver proactive customer service.
• Ability to read and use sales/operational data for decisions.
• Willing to work evenings, weekends, and holidays.
• Physical ability to lift up to 50 lbs and perform store tasks.

Responsibilities

• Lead the team and foster a high-energy store culture.
• Deliver proactive customer service and coach the team.
• Drive sales, profitability, and store goals.
• Oversee receiving, inventory, safety and operations.
• Recruit, onboard, and train new staff.
• Develop relationships with customers and grow the business.

Skills

Leadership

Customer service

Communication

Problem solving

Coaching

Operations

Sales data

Job description

MAC'S Hardware | Detroit Lakes

Lead the team. Own the day. Make a difference.

At MAC'S Hardware, we're not just selling hardware and we're helping customers tackle projects, solve problems, and get things done. We're looking for an Assistant Store Manager who can bring energy, leadership, and a serious commitment to customer service to our Detroit Lakes location. This is a hands-on leadership role for someone who likes to lead from the front, solve problems, develop people, and keep the store moving. When the Store Manager is away, you'll take the lead and make sure the team, customers, and operation are all on track.

What You'll Do

• Lead the team and help create a positive, high-energy store culture.
• Deliver exceptional, proactive customer service and make sure the team does the same.
• Help drive sales, profitability, and other store goals.
• Keep the sales floor fresh, organized, stocked, and merchandised to company standards.
• Oversee receiving, deliveries, inventory, safety, and day-to-day store operations.
• Support and develop associates through coaching, training, and consistent feedback.
• Help recruit, select, onboard, and train new team members.
• Build relationships with both retail and commercial customers and help grow the business.
• Know your market - our customers, competitors, seasonal opportunities, and what makes the Detroit Lakes community unique.
• Jump in and solve problems when they happen. We're looking for a leader who gets things done.
• Take charge of the store in the Store Manager's absence and ensure company standards and expectations are being met.
• Become a go-to expert across the store, including customer service, product knowledge, receiving, forklifts, DOT, service desk, and more.
• Master key services such as key cutting, paint mixing, lock keying, flooring cuts, and lumber banding.
• Complete required product knowledge and safety certifications.

You’ll Be a Great Fit If You…

• Are a natural leader who knows how to motivate and bring out the best in a team.
• Have strong customer service and communication skills.
• Enjoy working in a fast-paced, hands-on retail environment.
• Are confident making decisions and solving problems without needing to be told what to do.
• Are organized, detail-oriented, and able to juggle multiple priorities.
• Understand retail sales, merchandising, operations, and the importance of controlling shrink.
• Can read and understand sales and operational data and use it to make smart decisions.
• Have hardware, building materials, lumber, or retail experience (a big plus!)
• Are comfortable working evenings, weekends, and holidays as needed.
• Can safely lift up to 50 lbs. and handle the physical demands of a hardware store, including ladders, bending, kneeling, reaching, and stocking overhead.

Why MAC'S Hardware?

You’ll be joining a team that believes great stores are built by great people. We offer:

• Employee Discount
• 401(k) with Employer Match
• Employee Assistance Program
• Full-Time Benefits: Medical, Vision, Dental, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance & Will Prep Services

Ready to lead? If you're looking for a role where you can make an impact, build a team, and be part of a neighborhood hardware store with personality, we'd love to meet you.

CNRG, Inc. complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.