Assistant Store Manager

Lindt & Sprüngli USA; Deer Park (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading company in the premium chocolate sector is seeking an Assistant Store Manager. This role involves supporting the Store Manager in achieving sales goals, managing staff, and ensuring operational compliance. The ideal candidate will have retail management experience and a proven track record in sales.

Qualifications

• Proven sales and supervisory experience in specialty retail.
• Ability to lift up to 50 pounds and perform physical tasks.

Responsibilities

• Assist Store Manager in achieving sales goals and managing store operations.
• Train and develop staff in sales techniques and product knowledge.
• Ensure compliance with operational standards and policies.

Skills

Sales experience

Supervisory experience

Basic math skills

Accounting skills

Job description

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Compensation
Starting hourly range $20

Position Purpose

The individual in this position is responsible for assisting the Store Manager with achieving and/or exceeding the store's sales plan, ensuring profitable store operations, and performing all functions necessary to provide superior customer service. This includes managing resources such as store personnel, merchandise, cash, budget, and facilities. The Assistant Store Manager assumes supervisory responsibility in the Manager's absence.

Essential Job Functions/Key Accountabilities

Sales

• Partner with the Store Manager to meet or exceed sales budgets and contribute to overall company achievement.
• Model Lindt standards and core competencies daily.
• Communicate the store's sales mission effectively to staff.
• Quantify and articulate store performance metrics.
• Motivate staff, build brand commitment, and hold staff accountable to KPIs and sales opportunities.
• Identify external sales opportunities, including B2B contacts, networking, and marketing.
• Manage inventory levels proactively to match sales trends, minimizing stock issues.

Staff Development

• Assist in recruiting, managing, and developing staff according to Lindt & Sprüngli standards.
• Help train staff in sales techniques and product knowledge.
• Escalate issues promptly to management.

Operational Controls

• Ensure store compliance with operational standards, including inventory, cash, audit, payroll, expenses, and policies.
• Follow company directives accurately and timely.

Skills & Knowledge

• Proven sales and supervisory experience, preferably in specialty retail.
• Basic math and accounting skills.

Experience

• At least 1 year of retail management experience in a premium environment.
• Experience with computerized POS systems.
• Ability to lift up to 50 pounds and perform physical tasks as required.

Requirements

Must be available to work nights, weekends, and holidays.