Assistant Store Manager

NAPA Auto Parts; Danville (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

NAPA Auto Parts is seeking a passionate Assistant Store Manager to enhance customer service and drive store growth. This role involves leading a team, managing operations, and ensuring a positive customer experience in a fast-paced environment. Join a stable company with outstanding health benefits and multiple career paths.

Benefits

Outstanding health benefits

401K

Opportunity for ongoing development

Qualifications

• Experience in the automotive after-market service industry or willingness to learn.
• Ability to lift 60lbs in some situations.

Responsibilities

• Manage store operations to maximize sales, profits, and customer service.
• Lead a successful team and support the store manager.

Skills

Customer Care

Leadership

Inventory Management

Education

High School Diploma

Technical or Trade School

Job description

Imagine utilizing your automotive or customer service expertise daily with both wholesale and retail customers, leading your team, and helping NAPA become the market's leading parts supplier. If this resonates with you, NAPA seeks a passionate Assistant Store Manager. This role is ideal if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to drive store initiatives.
• Care about people and profit.
• Support your team and manage store operations in a fast-paced retail environment.
• Build, coach, and engage your team to deliver excellent customer care and achieve business results.
• Manage inventory, assets, safety, and operational issues.
• Maintain cleanliness and readiness of all store areas.
• Implement operational and marketing programs while seeking continuous process improvements.
• Enhance customer relationships and ensure positive experiences both in-store and via phone.

Qualifications

• High school diploma or equivalent; technical or trade schooling is a plus.
• Experience or willingness to learn about the automotive aftermarket or DIY hobbies.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of inventory management systems.
• Ability to lift up to 60 lbs.
• Preferred: background in automotive, heavy equipment, farm, marine, or dealership industries.
• Experience in parts stores, auto body, retail, or fast food management is a plus.
• Customer-centric mindset.
• ASE Certifications and NAPA Know How are advantageous.

Why NAPA?

• Excellent health benefits and 401K.
• Stable, Fortune 200 company with a family-like culture.
• Opportunities for career growth and ongoing development.

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GPC is an equal opportunity employer, committed to diversity and inclusion in all employment practices.

About Us

As a leading global auto parts network, our Automotive Group serves customers across North America, Europe, Australia, and New Zealand. In North America, over 500,000 parts are sold under the NAPA brand, known for quality, service, and knowledgeable staff. Our supply chain ensures fast, reliable distribution of parts worldwide.