Assistant Store Manager

Cole Haan; Dallas (TX); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid vacation

Employee discount

Job summary

Cole Haan in Dallas is seeking an assistant store manager to lead in-store operations, drive sales, and nurture a high-performing team. You will implement strategic direction, uphold brand standards, and ensure a positive store culture that aligns with Cole Haan policies.

The role requires 18+ with flexible retail availability, strong English communication, and experience in customer service, merchandising, and loss prevention. Competitive hourly pay and benefits offered.

Qualifications

• College degree preferred or related field experience.
• Must be at least 18 years of age with open availability and flexible schedule including nights, weekends, and holidays.
• Independent work ethic, time management skills and personal accountability.
• Knowledge in driving sales, business acumen, customer service, merchandising, inventory control, and loss prevention.
• Demonstrated ability to lead a team to coordinate operational tasks including receiving shipment and maintaining store cleanliness; will participate when needed.
• Able to coordinate and manage a team to accomplish multiple tasks in a fast-paced environment.
• Knowledge in staffing, coaching, counseling, training and development.
• Able to communicate effectively in verbal and written English.

Responsibilities

• Drive financial growth by achieving sales and KPI goals.
• Exceed store EBITDA budget through payroll, supplies, and facilities management.
• Coach and develop staff to exceed individual and store goals.
• Recruit, hire, train and build a talent pipeline.
• Address performance issues using Company tools.
• Deliver extraordinary customer service and maintain visual merchandising standards.
• Communicate customer, market, and product feedback.
• Maintain loss prevention, health, and safety compliance.
• Support adherence to all company policies and procedures.

Skills

Sales strategy

Business acumen

Customer service

Merchandising

Inventory control

Loss prevention

Team leadership

Staff coaching

English communication

POS systems

MS Office

Education

College degree preferred

Tools

POS Systems

Microsoft Office

Job description

Assists in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The assistant store manager will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

CORE ACCOUNTABILITIES:

• Drive financial growth by achieving sales and key KPI goals
• Exceed store EBITDA budget through responsibly managing payroll, supplies, and facilities
• Coach and develop staff to exceed individual and store goals

Build a dedicated and good-natured team:

• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in recruiting, hiring, training, and building a talent pipeline
• Urgently address and partner on performance issues using the Company tools

Create a culture of customer obsession that caters to the extraordinary achiever:

• Deliver extraordinary customer service through your store team
• Execute and maintain visual merchandising standards consistent with company expectations
• Consistently communicate customer, market, and product feedback

Deliver operational consistency:

• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

Requirements

• Full-Time Position
• College degree preferred or related field experience
• Candidates must be at least 18 years of age
• Must have open availability and the ability to work a flexible schedule to meet the demands of a retail business, which may include nights, weekends, and holidays based on business needs
• Must have an independent work ethic, time management skills, and personal accountability
• Knowledge in driving sales, business acumen, customer service, merchandising, inventory control, and loss prevention
• Demonstrated ability to lead a team to coordinate operational tasks, including receiving shipment and maintain store cleanliness; will participate in those tasks when additional support is needed
• Able to coordinate and manage a team to accomplish multiple tasks in a fast-paced environment
• Knowledge in staffing, coaching, counseling, training, and development
• Demonstrated ability to support a team-oriented environment
• Able to effectively communicate in verbal and written English
• Strong computer skills including POS Systems and Microsoft Office
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities
• Ability to lift, push, and pull up to 25-50 pounds occasionally

State Specific Wage Information

Rate of pay dependent upon candidates' relevant skills, experience, and location. Pay Range: $21.50-$25/hour.

Wage Info

Rate of pay dependent upon candidates' relevant skills, experience, and location. Pay Range: $21.50-$25/hour.

Medical/vision/dental/life/disability insurance. 401k, employer match, paid vacation, paid holidays, sick pay up to 80 hours in a plan year, and employee discount.

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As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.