Assistant Store Manager

Trek Retail Corporation; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive health care

401(k) with match and ESOP

Employee discounts on all product

Tuition reimbursement

Maternity leave 12 weeks (100% pay)

Paid company holidays

Job summary

Trek Bicycle Company is seeking a fun, energetic, and motivated Assistant Store Manager to lead our Dublin store team. You will mentor, train, and inspire staff while delivering exceptional customer service and driving sales.

Strong leadership and a passion for community cycling are essential. Join a team focused on people, growth, and community impact, with structured training and daily feedback from a Store Manager and District Manager.

Qualifications

• Strong leadership and mentorship capabilities.
• Experience in customer service and sales environments.
• Ability to train and develop staff and deliver excellent in-store experiences.

Responsibilities

• Ensure staff are properly trained to assist customers with their needs.
• Provide coaching and development to store employees.
• Oversee new employee training program.
• Perform sales duties and provide customer service.
• Communicate with Store Manager and Trek Retail Services as needed.
• Assist store manager in daily responsibilities.

Skills

Leadership

Customer service

Sales

Staff training

Mentoring

Communication

Education

College education strongly preferred

Tools

POS systems

Job description

A bit about usTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!Job LocationTrek Store DublinSummaryJob DescriptionWhat you'll do Trek Bicycle Company is seeking a fun, energetic, and motivated leader to be an Assistant Store Manager. We are looking for individuals looking to learn the business, show leadership, and ultimately, grow with the company.This is a job for someone who loves people and cares about making the world a better place. It requires strong leadership skills and the ability to build up the people around you. You'll be a mentor, a leader, and an inspiration-and you'll do it all while having a whole lot of fun. Your goal is to help run not only a successful shop, but a shop that's awesome for your community, your customers, and your employees. You will have the opportunity to change people's lives. This position will focus on customer service/sales and staff training/development.Responsibilities include:Ensure staff are properly trained to assist customers with their needs.Ensure proper training on new products.Oversee new employee training program.Provide coaching and development to store employees.Perform sales duties and provide customer service.Communicate with Store Manager and Trek Retail Services as needed on issues that may arise.Perform other duties as assigned.Assist store manager in daily responsibilities Be a strong leader for both Sales & Service teamsHave a sense of urgencyFollow the Assistant Store Manager Training program, learn the business, and strive for success and opportunity within.The candidate must have general knowledge of necessary principles of management including creating the best in-store experience, sales, service, human resources, store operations, and visual merchandising. The training is structured and provides the ASM with daily and weekly feedback from the Store Manager and District Manager.The ASM completes daily readings and exercises, experiences and learns through on-the-job training, and completes weekly assessments.College education strongly preferred.We believe in our bikes. We believe in our customers. We believe in our community. We strive to educate our customers and create positive cycling experiences, as well as the ultimate brand experience in-store.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!We are an E-Verify employer.Trek BenefitsFlexible and fun company cultureCompetitive health carePPO & HDHP medical plan options, Dental insurance, Vision insuranceFlexible Spending Accounts (FSA)Free life insurance & optional term life insuranceCompetitive vacation package401(k) with match and Employee Stock Ownership Plans (ESOP)12 weeks of maternity leave with 100% payPaid company holidaysTuition Reimbursement up to $15,000! (Undergraduate & Masters programs)Employee discounts on all productDeep partner retail discountsWe are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.We are an E-Verify employer.For more information, please click on the following links:E-Verify Participation Poster: English / SpanishE-Verify Right to Work Poster: English | Spanish