Assistant Store Manager

Trek Bicycle Corporation; Columbus (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible culture

Health care

401(k) with match & ESOP

12 weeks maternity leave with 100% pay

Employee discounts

Job summary

Trek Bicycle Corporation is seeking an Assistant Store Manager in Columbus, OH. You will lead a team, train staff, and focus on delivering exceptional customer service and a superior in-store experience.

This role combines mentorship with hands-on sales, service, and store operations to strengthen community connections. As a leader, you’ll coach employees, oversee product knowledge, and contribute to a vibrant, customer-first culture.

Qualifications

• Strong leadership skills and the ability to build up the people around you.
• Mentor, a leader, and an inspiration who drives the team to succeed.
• Focus on customer service and sales excellence.

Responsibilities

• Ensure staff are properly trained to assist customers with their needs.
• Oversee staff development and training programs.
• Lead sales and service efforts to deliver an outstanding in-store experience.
• Collaborate with Store Manager and Trek Retail Services on issues that arise.
• Provide coaching and feedback to store team daily/weekly.

Skills

Leadership

Customer service

Education

College education strongly preferred

Job description

## Assistant Store ManagerApplylocations: Columbus, Ohiotime type: Full timeposted on: Posted Todayjob requisition id: Trek115267## A bit about usTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!## Job LocationTrek Store Dublin **Summary**## Job DescriptionWhat you'll do Trek Bicycle Company is seeking a fun, energetic, and motivated leader to be an Assistant Store Manager. We are looking for individuals looking to learn the business, show leadership, and ultimately, grow with the company.This is a job for someone who loves people and cares about making the world a better place. It requires strong leadership skills and the ability to build up the people around you. You'll be a mentor, a leader, and an inspiration-and you'll do it all while having a whole lot of fun. Your goal is to help run not only a successful shop, but a shop that's awesome for your community, your customers, and your employees. You will have the opportunity to change people's lives. This position will focus on customer service/sales and staff training/development.Responsibilities include:Ensure staff are properly trained to assist customers with their needs.Ensure proper training on new products.Oversee new employee training program.Provide coaching and development to store employees.Perform sales duties and provide customer service.Communicate with Store Manager and Trek Retail Services as needed on issues that may arise.Perform other duties as assigned.Assist store manager in daily responsibilities Be a strong leader for both Sales & Service teamsHave a sense of urgencyFollow the Assistant Store Manager Training program, learn the business, and strive for success and opportunity within.The candidate must have general knowledge of necessary principles of management including creating the best in-store experience, sales, service, human resources, store operations, and visual merchandising. The training is structured and provides the ASM with daily and weekly feedback from the Store Manager and District Manager.The ASM completes daily readings and exercises, experiences and learns through on-the-job training, and completes weekly assessments.College education strongly preferred.We believe in our bikes. We believe in our customers. We believe in our community. We strive to educate our customers and create positive cycling experiences, as well as the ultimate brand experience in-store. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! We are an E-Verify employer.**Trek Benefits**• Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Paid company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discountsWe are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.We are an E-Verify employer.For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish### About UsTrek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are. Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For. Learn more of why Trek is one of the top 100 Greatest Place to Work.