Assistant Store Manager

Shoe Carnival, Inc.; Colonial Heights (VA); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Daily Pay Available

Job summary

Shoe Carnival in Colonial Heights, VA is seeking a dependable Assistant Store Manager to oversee daily store operations, act as key holder, and lead by example in a fast-paced, customer-first environment.

The role offers full-time hours with opportunities to develop leadership skills, training in cash handling, merchandising, and staff supervision to support sales goals and excellent customer service.

Qualifications

• Retail or customer service experience (2+ years)
• Strong leadership and communication skills
• Willing to complete Key Carrier Certification within 60 days
• Flexible availability including nights, weekends, and holidays
• Must be at least 18 years old; supervisory experience is a plus

Responsibilities

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

Skills

Leadership

Customer Service

Communication

Team Training

Cash Handling

Sales Goals

Key Holder

Job description

Address 723 Southpark Boulevard, Colonial Heights, VA, 23834, US

Compensation $16.15/hour

Schedule Full time

Highlights

• Daily Pay Available!

Description

Step into leadership at Shoe Carnival!

We’re looking for a dependable and energetic Assistant Store Manager to help oversee daily store operations and support the team. In this full-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

What You’ll Do:

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

What We’re Looking For:

• Strong communication and leadership skills
• Great customer service and a positive attitude
• At least 2 years of retail or customer service experience
• Previous supervisory experience is a plus
• Must be able to complete Key Carrier Certification within 60 days
• Flexible availability, including nights, weekends, and holidays
• Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age

Physical Requirements:

• Able to stand, walk, and lift up to 25 lbs
• Comfortable bending, reaching, and working on your feet

Why Work With Us:

• Friendly, team-focused environment
• Great experience for future retail managers
• Hands-on leadership training