Store Lead - Full-time

Shoe Carnival, Inc.; Colonial Heights (VA); Hybrid; USD 18,000 - 25,000; Full time

Benefits offered by this job

Daily Pay Available

Job summary

Shoe Carnival in Colonial Heights, VA is seeking a Store Lead to oversee a department and ensure top customer service and store standards.

You'll greet customers, train teammates on service and POS operation, handle transactions, and help with merchandising and floor moves while promoting store programs and sales.

Qualifications

• Strong communication and customer service skills.
• Confidence in taking initiative and leading by example.
• At least one year experience in retail, sales, or cash handling (preferred).
• Ability to learn and operate the POS system.
• Flexible availability, including evenings, weekends, and holidays.
• Must be at least 16 years old.

Responsibilities

• Lead a department and support overall store standards.
• Greet and assist customers with a positive, helpful attitude.
• Train and guide associates on service, product placement, and cash handling
• Handle transactions, returns, and till counts as needed
• Organize merchandise, displays, and assist with truck unloading and floor moves
• Promote current sales and programs
• Delegate tasks and communicate clearly with the team

Skills

Strong communication

Customer service

Initiative/leadership

Retail experience

POS system

Flexibility

Age requirement

Job description

Address 723 Southpark Boulevard, Colonial Heights, VA, 23834, US

Compensation $15.40/hour

Schedule Full time

Highlights

• Daily Pay Available!

Description

Looking to grow your retail career? At Shoe Carnival, we're more than just a shoe store-we're a place where energy, leadership, and teamwork come together to create a fun and rewarding shopping experience. Shoe Carnival is looking for a motivated, customer-focused Store Lead to oversee an area of the store. This role is perfect for someone ready to take on more responsibility and grow into a leadership position.

What You'll Do:

• Lead a department (such as Women's, Men's and Children's departments) and support overall store standards
• Greet and assist customers with a positive, helpful attitude
• Train and guide associates on service, product placement, and cash handling
• Handle transactions, returns, and safe/till counts as needed
• Organize merchandise, displays, and help with truck unloading and floor moves
• Promote current sales and programs
• Delegate tasks and communicate clearly with the team

What We're Looking For:

• Strong communication and customer service skills
• Confidence in taking initiative and leading by example
• At least one year experience in retail, sales, or cash handling (preferred)
• Ability to learn and operate the POS system
• Flexible availability, including evenings, weekends, and holidays
• Must be at least 16 years old

Physical Requirements:

• Able to stand, walk, and lift up to 25 lbs during shifts
• Comfortable bending, squatting, and reaching for merchandise
• Able to move quickly in a fast-paced store environment

Why Work With Us:

• Supportive team environment
• Opportunity to grow into a management role
• Flexible full-time or part-time hours
• Hands-on training and leadership experience