Assistant Store Manager

Pho Prime, LLC; Columbia (SC); On-site; USD 18,354 - 26,141; Full time

Benefits offered by this job

Hands-on leadership training

Friendly, team-focused environment

Great experience for future retail managers

Job summary

Pho Prime, LLC is seeking a dependable and energetic Assistant Store Manager in Columbia, SC. In this full-time role, you will oversee daily store operations, serve as a key holder, and foster a customer-first environment. Responsibilities include supporting sales goals, leading customer service efforts, and training associates. Ideal candidates have 2+ years of retail or customer service experience, strong communication skills, and the flexibility to work nights and weekends. Join us for hands-on leadership training and a friendly team-focused atmosphere.

Qualifications

• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must complete Key Carrier Certification within 60 days.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.

Skills

Strong communication and leadership skills

Great customer service

Flexible availability

Job description

Compensation

$16.15/hour

Schedule

Full time

Description

Step into leadership at Shoe Carnival! We’re looking for a dependable and energetic Assistant Store Manager to help oversee daily store operations and support the team. In this full‑time role, you’ll act as a key holder, lead by example, and help drive a fun, customer‑first store environment.

What You'll Do

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

What We’re Looking For

• Strong communication and leadership skills
• Great customer service and a positive attitude
• At least 2 years of retail or customer service experience
• Previous supervisory experience is a plus
• Must be able to complete Key Carrier Certification within 60 days
• Flexible availability, including nights, weekends, and holidays
• Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age

Physical Requirements

• Able to stand, walk, and lift up to 25 lbs
• Comfortable bending, reaching, and working on your feet

Why Work With Us

• Friendly, team-focused environment
• Great experience for future retail managers
• Hands‑on leadership training