Assistant Store Manager

NAPA Auto Parts; Cockeysville (MD); On-site; Full time

Job summary

NAPA Auto Parts is seeking an Assistant Store Manager to enhance customer service and lead store operations. The ideal candidate will have a passion for automotive services and experience in customer care, driving store initiatives, and fostering employee engagement within a fast-paced retail environment. This role offers comprehensive benefits and opportunities for growth.

Benefits

Health insurance: medical, dental, vision

Retirement plan: 401(k) with company match

Paid time off and holidays

Stock purchase plan

Tuition reimbursement

Professional development

Wellness programs

Qualifications

• Experience or willingness to learn about automotive industry.
• Ability to thrive in a fast-paced environment.
• Preferred: automotive industry background and retail experience.

Responsibilities

• Create a superior customer service experience.
• Lead a successful team and manage store operations.
• Drive store initiatives and improve processes.

Skills

Customer Care

Inventory Management

Team Leadership

Education

High school diploma or equivalent

Technical or trade school

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts.

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Job Description

Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to drive store initiatives.
• Care about people and profit.
• Support a team where you can learn and grow your career.
• Lead a successful team, support the store manager, and manage store operations.
• Build, coach, and train the crew to deliver excellent customer care and results.
• Manage inventory, assets, safety, and store cleanliness.
• Drive operational and marketing programs while improving processes.
• Grow customer relationships and ensure positive experiences both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school preferred.
• Experience or willingness to learn about the automotive aftermarket industry.
• Passion for customer care and building relationships.
• Ability to thrive in a fast-paced environment.
• Knowledge of inventory management systems.
• Ability to lift up to 60 lbs.
• Preferred: automotive industry background, ASE certifications, NAPA Know How, experience in retail or management roles.

Benefits

• Health insurance: medical, dental, vision.
• Retirement plan: 401(k) with company match.
• Paid time off and holidays.
• Additional perks: stock purchase plan, tuition reimbursement, professional development, wellness programs.

This position offers a starting hourly rate of $20, with potential pay progression within 12 months based on experience and performance.

Additional Information

GPC conducts its business without regard to protected characteristics. We recruit based on ability, achievement, and conduct.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail

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