Assistant Store Manager

Staples; Chicago (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Full-time hours

Weekly pay

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Discounts at hundreds of retailers, or

Job summary

Staples in Chicago is hiring an Assistant Manager to drive sales, services and customer engagement in the store and ensure readiness for business. You and your team will build relationships that foster loyalty and provide total solutions, guiding a positive, inclusive, and collaborative staff.

You will lead a high-performing team, coach through training and role-playing, and manage merchandising opportunities while striving to meet sales and profit goals in a fast-paced environment.

Qualifications

• 2+ years leading a sales team in retail or services.
• Experience coaching a customer-centric team.
• Excellent communication and planning skills.
• Able to lift 10–50 pounds and stand long hours.
• Honesty and integrity with customer data.

Responsibilities

• Lead store team to achieve sales and service goals.
• Coach and train team through coaching and role play.
• Drive customer satisfaction with consultative selling and total solutions.
• Oversee merchandising opportunities and store operations.
• Ensure store culture aligns with Staples values and community commitment.
• Delegate tasks and partner with the GM for daily operations.

Skills

Retail leadership

Sales coaching

Customer engagement

Communication

Team development

Conflict management

Adaptability

Store operations

Job description

Assistant Managers

drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Provide strong leadership in community, customer service, sales, and team development.

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
• Develop team to deliver results through coaching, training, and role playing
• Attain sales and services goals, profit margin and execution of store operations
• Establish business cadence for sales readiness
• Provide direction daily for merchandising opportunities within the store
• Assist with delegating operational tasks in partnership with the GM
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Essential Skills And Experience

• 2+ years managing a sales team in a retail or services industry
• Experience managing and coaching a team in a customer-centric, solutions-based environment
• Must be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning and adaptive to changing business priorities
• Review results against business goals and strategies and deliver plans for growth and improvement
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Preferred Skills And Experience

• Experience using financial metrics to track sales progress to drive profitable sales and margins
• Ability to network and engage with the community

Staples does not sponsor applicants for work visas for this position.