Assistant Store Manager

Staples; Mason (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full-time hours

Weekly pay

Bonus plan eligible

401(k) with company match

Full medical, dental and vision

Associate discounts

Discounts at retailers

And many more benefits

Job summary

Staples in the United States is seeking an Assistant Manager to drive sales, services and customer engagement in-store. You and your team will build loyalty through total solutions and guide a positive, inclusive, and collaborative culture while preparing the store for business.

This role requires developing a high-performing team, achieving sales goals, coaching staff, and coordinating daily merchandising and operations.

Qualifications

• 2+ years managing a sales team in a retail or services industry.
• Experience coaching a team in a customer-centric, solutions-based environment.
• Must be able to engage and speak to customers and understand their needs.
• Strong communication, organization, planning and adaptability to changing priorities.

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Develop a high-performing team focused on providing an exceptional store experience and consultative selling.
• Coach, train, and role play to deliver results and growth.
• Attain sales and services goals, profit margin and store operations execution.
• Establish business cadence for sales readiness and merchandising opportunities.

Skills

Sales team leadership

Customer-centric focus

Communication

Coaching and development

Adaptability

Job description

Assistant Managers

drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Provide strong leadership in community, customer service, sales, and team development.

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
• Develop team to deliver results through coaching, training, and role playing
• Attain sales and services goals, profit margin and execution of store operations
• Establish business cadence for sales readiness
• Provide direction daily for merchandising opportunities within the store
• Assist with delegating operational tasks in partnership with the GM
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Essential Skills And Experience

• 2+ years managing a sales team in a retail or services industry
• Experience managing and coaching a team in a customer-centric, solutions-based environment
• Must be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning and adaptive to changing business priorities
• Review results against business goals and strategies and deliver plans for growth and improvement
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Preferred Skills And Experience

• Experience using financial metrics to track sales progress to drive profitable sales and margins
• Ability to network and engage with the community

Staples does not sponsor applicants for work visas for this position.