Assistant Store Manager

Ocean State Job Lot; Charleston (SC); On-site; USD 32,000 - 48,000; Full time

Job summary

An established industry player in teen retail is seeking an Assistant Store Manager to join their vibrant team in Charleston. This role is perfect for individuals who thrive in a fast-paced environment and are passionate about fashion and youth culture. You'll assist in recruiting and developing a dynamic sales team while ensuring exceptional customer service. The company prides itself on a fun, inclusive atmosphere where creativity and self-expression are celebrated. If you're ready to take your retail career to the next level and make a significant impact, this opportunity is for you!

Benefits

40% employee discount

Team-oriented work environment

Opportunities for career advancement

Inclusive company culture

Qualifications

• Ability to work in a fast-paced retail environment and manage a team.
• Strong customer service and interpersonal skills are essential.

Responsibilities

• Assist Store Manager in recruiting, hiring, and training store personnel.
• Meet and exceed store sales goals while managing daily operations.

Skills

Customer Service

Interpersonal Skills

Sales Management

Team Development

Loss Prevention

Education

High School Diploma or equivalent

Job description

Why work just anywhere, when you can work at Journeys? A 40% off discount, team that feels like family, work hard/play hard environment & promote from within attitude -- Journeys has it all. This is a place where fashion, music, art, creativity, culture, community & opportunity merge together. You can be yourself, meet lifelong friends & launch your career. Apply today & find the perfect fit in our stores!

Assistant Store Manager

Location: Charleston, SC (Tanger Factory Outlet Charleston)

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced.

JOB SUMMARY

To assist the Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and protect company assets.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed store and personal sales goals and standards of performance
• Assist in recruiting and hiring high caliber employees with in-store needs
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
• Effectively communicate all store needs to Store Manager and Manager In Training
• Resolve customer issues effectively
• Provide a fun, full service experience to all customers
• Understand the Journeys culture and demonstrate it to the team
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Co-Manager position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age*

*Age requirements for full-time employment may vary based on state.

PRE-APPLICATION DISCLOSURES

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.

All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training.

SHOULD YOU HAVE A NEED, GENESCO WILL PROVIDE A REASONABLE ACCOMMODATION WITHIN A TIMELY MANNER TO COMPLETE THE APPLICATION UPON REQUEST.