Assistant Store Manager

Goodwill of the Heartland/Heartland Goodwill Enter; Cedar Rapids (IA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

PTO

Store discount

Opportunities for advancement

Retirement package

Health/Dental/Vision Insurance

Job summary

Goodwill of the Heartland is seeking a Full-Time Assistant Store Manager to lead a retail team and maintain an inviting, well-merchandised store. The ASM assists the Store Manager with training, documentation, and safety, ensuring exceptional customer service for shoppers, donors, and staff.

The role requires one year of full-time experience in a related field, with supervisory experience preferred. The schedule includes day, evening, and weekend shifts with a rotating pattern.

Qualifications

• Leadership and guiding a team toward excellent customer service.
• Experience supervising staff in a retail environment preferred.
• Ability to train team members and complete required records.

Responsibilities

• Supervise the team in the absence of the Store Manager.
• Assist with training and performance documentation for team members.
• Help ensure the safety of customers and staff in-store.
• Support maintaining a clean, attractive, well-merchandised store.

Skills

Leadership

Supervisory experience

Training

Documentation

Safety

Customer service

Job description

Are you interested in a job that allows you to lead and support a wonderful team? Are you motivated by a great mission and the potential for leadership advancement? Goodwill of the Heartland is looking for a Full-Time Assistant Store Manager. Assistant Store Managers (ASMs) offer opportunities for leadership development. The position supports the retail team in providing excellent customer service to shoppers, donors, and team members. ASMs guide their team in how to maintain an attractive, inviting store, with neatly merchandised and reasonably priced products. This position will require one year of full-time employment in a related field, with former supervisory experience preferred.The ASM also assists the Store Manager in the training of team members, completing documentation and other records, and ensuring the safety of the team and Goodwill customers. The ASM is responsible for providing supervision to the team in the absence of the Store Manager.Goodwill offers team members competitive benefits, including:Competitive PTOGenerous store discountOpportunities for advancementStrong team cultureRetirement package with employer contributionHealth/Dental/Vision InsuranceQualifications:One year of full-time employment in a related field. Former supervisory experience preferred.Availability for day, evening, and weekend shifts.Successful completion of background screening: valid Iowa driver's license, auto insurance, motor vehicle record, and criminal background check.An Assistant Store Manager has a starting wage of $15.92 per hour, and this position is also eligible for incentive pay based on store performance. The ASM position will require a rotating schedule of morning, afternoon, evening, and weekend shifts based on store needs.