Assistant Store Manager

Guess United States; Castle Rock (CO); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a leading retail brand as an Assistant Manager, responsible for enhancing customer experience through staff training and operational excellence. This role demands strong leadership skills, with responsibilities in sales goals, visual merchandising, and maintaining store standards. The position offers competitive hourly wages and opportunities for professional development in a dynamic environment.

Qualifications

• Minimum two years of retail management experience.
• Proven track record in driving sales and profit results.
• Ability to stand for a minimum of eight hours.

Responsibilities

• Oversee customer experience and staff training.
• Ensure exceptional customer service and visual merchandising standards.
• Manage payroll expectations and loss prevention measures.

Skills

Customer Service

Leadership

Visual Merchandising

Decision Making

Multitasking

Education

High school education or equivalent preferred

Tools

Personal computer

Job description

The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.

Reports To: Store Manager

Supervises: Assists management with all sales associates, desk associates, and stock associates

Essential Functions

People Development

• Training Completion: Ensure all associates complete training per company guidelines.
• Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.

Customer Experience

• Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
• Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.
• Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.

Operational Effectiveness

• Payroll Management: Meet all payroll expectations.
• Loss Prevention: Control company assets by meeting all loss prevention measures.
• Policy Compliance: Execute and comply with all company policies and procedures.

Additional Responsibilities

• Decision Making: Use sound judgment when making decisions.
• Integrity & Respect: Act with integrity and respect.
• Adaptability: Adapt to changes required by the business.
• Multitasking: Ability to handle multiple tasks simultaneously.
• Additional Duties: Assume and complete other duties as assigned by the supervisor.

Job Requirements

• Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Brand

GUESS Factory

Store

3123

Store Address

5050 Factory Shops Boulevard, Suite 545 - Castle Rock, CO 80104

Salary Minimum

$14.81

Salary Maximum

$22.00

Application Deadline

Accepting applications on an ongoing basis