Assistant Store Manager

Rebag; Cabazon (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Rebag in Cabazon, CA is hiring an Assistant Store Manager to lead luxury retail experiences and drive digital sales. You will mentor a high-performing team, advise clients across channels, and uphold a premium clienteling culture while hitting sales targets.

The role requires passion for luxury fashion, strong communication skills, and comfort with CRM tools. Weekend and evening availability is expected, along with the ability to lift up to 40 lbs and work onsite at the store.

Qualifications

• Luxury fashion experience in sales and luxury resale knowledge.
• Experience with customer relationship management and clienteling tools.
• Self-motivated with a track record of driving sales.
• Proven ability to lead and achieve sales targets.
• Strong written and verbal communication; ability to present data clearly.
• Ability to multitask and manage time effectively.
• Willing to present a industry case study demonstrating leadership.

Responsibilities

• Drive digital sales and lead showroom targets.
• Mentor store team to deliver premium client experiences.
• Manage client relationships across channels and CRM platforms.
• Ensure consistent achievement of sales goals and KPIs.
• Lead daily operations and support Store Director in running the store.

Skills

Luxury fashion sales

CRM platforms

Clienteling/outreach

Sales leadership

Communication skills

Multitasking & time management

Data presentation

Tools

CRM software

Job description

Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free.

Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York, Miami, and Connecticut. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised over $100m in funding to date. In 2020, Rebag was named one of Fast Company’s Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more.

Role Description:

Rebag is seeking an Assistant Store Manager to support our Cabazon retail location, with a primary focus on driving digital sales. This leadership role is responsible for delivering an elevated client experience by confidently advising, educating, styling, and engaging customers across multiple channels. The ideal candidate is passionate about luxury retail, thrives in a fast-paced, entrepreneurial environment, and is motivated by building client relationships while leading a high-performing sales culture.z

Job Responsibilities:

• Passionate about selling through CRM platforms
• Able to maneuver through multiple software platforms
• Ability to build rapport and maintain personal relationships through digital platforms
• Strong written communication skills that prove interpersonal skills
• Achieve sales targets on a consistent basis
• Lead and assist the store in achieving maximum results
• Share a portion of preserving/maintaining the brick-and-mortar retail experience from both a customer-facing and daily operational capacity, following the lead of the Store Director
• Drive innovation focused on optimizing current retail sales program, and building/ testing new programs and opportunities
• Comfortable standing on your feet for long periods of time

What We Expect You to Bring To The Table:

• Luxury fashion experience in sales and have a knowledge of the luxury resale market
• Experience with CRM and a variety of clienteling/outreach tools
• Self-motivated and strong background in driving sales
• Proven track record of exceptional performance, high productivity and meeting deadlines
• Multitasking and strong time management
• Excellent written and verbal communication skills; must be able to present data in an organized manner
• Able to present a case study on the industry and what makes Rebag a leader in the Industry

Requirements

• Team-oriented and possesses the ability to work cross-functionally with other groups.
• Strong organization, prioritization and time management skills; highly attentive to detail.
• Ability to work across multiple systems.
• Enthusiastic and passionate about the changes in the resale industry.
• Relatable and conversationalist not afraid of getting to new faces
• Passion for Fashion and Sustainability
• Tech Savvy
• Self-starter who likes to enjoy a new challenge
• Ambitious and willing to achieve goals set forth and wanting to be best-in-class at all things you set your mind to
• Lead by example at all times
• Comfortable standing on your feet for long periods of time
• Ability to work weekends and evenings
• Ability to lift a maximum of 40 lbs based on needs of the role.
• Legal right to work in the United States
• Proficiency in a language different than English will be a plus #Li-Onsite

As set forth in Rebag’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .