Assistant Store Manager

Nirvana Center Dispensaries; Brentwood (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

Nirvana Cannabis is hiring an Assistant Store Manager to lead daily operations on the sales floor and coach team members to deliver exceptional customer experiences. You’ll balance hands-on support with people leadership, ensuring service levels, policy compliance, and smooth shift transitions across the store.

The role requires at least 1 year in cannabis retail supervision, strong communication, and the ability to train staff while managing schedules and performance in a fast-paced environment.

Qualifications

• Experience in cannabis retail leadership or supervisory role.
• Strong communication and people-management skills.
• Ability to train staff and enforce policies.

Responsibilities

• Direct and oversee sales floor operations from opening through closing.
• Train and mentor new employees on service standards and procedures.
• Create scheduling for lunch/breaks and maintain coverage.
• Delegate tasks, monitor performance, and provide coaching.
• Address customer and employee concerns promptly and fairly.
• Ensure compliance with company policies and industry regulations.

Skills

Leadership

Communication

Team motivation

Customer service

Education

High School Diploma or GED

Associate’s degree in Business Management preferred

Job description

Grow Your Leadership Career as an Assistant Store Manager at Nirvana Cannabis!

At Nirvana Cannabis, we’re more than a dispensary-we’re a family owned and operated company that celebrates individuality, invests in growth, and develops tomorrow’s cannabis industry leaders. We’re looking for a motivated and hands‑on Assistant Store Manager to help guide our team, support daily operations, and deliver the exceptional customer experience our brand is known for.

What You’ll Do

As an Assistant Store Manager, you’ll play a key leadership role in keeping our sales floor running smoothly. From coaching team members to ensuring compliance and stepping in wherever needed, you’ll set the standard for professionalism, customer service, and operational excellence.

On a typical day, you might:

• Direct and oversee sales floor operations from opening through closing
• Train and mentor new employees on service standards, policies, and procedures
• Create and manage daily lunch and break schedules to keep coverage consistent
• Delegate tasks, support staff, and keep the sales floor organized and productive
• Monitor performance, provide feedback, and support coaching or disciplinary actions
• Address customer and employee concerns quickly and fairly
• Ensure compliance with all company policies and industry regulations
• Step into any sales floor role to maintain service levels when needed

What We’re Looking For

We’re seeking a strong communicator and natural leader who thrives in a fast‑paced environment and can balance team management with hands‑on support. The ideal candidate is:

• Experienced in cannabis retail leadership (1+ year preferred)
• Skilled at motivating and guiding staff while modeling professionalism
• Detail‑oriented, organized, and adaptable under pressure
• Committed to providing exceptional customer service
• Confident in compliance, company policies, and operational standards

Perks of the Role - Your Next Step in Leadership

The Assistant Store Manager role is more than a job-it’s a launchpad for your leadership career. You’ll gain experience in staff development, operations management, and compliance oversight while working side by side with upper leadership. Many of our Store Managers and Corporate leaders began their journey in this role.

At Nirvana Cannabis, we don’t just fill roles-we build careers. If you’re ambitious and eager to grow, this is your chance to step into the next stage of your cannabis career.

What You’ll Need

• High School Diploma or GED required; Associate’s degree in Business Management preferred
• At least one year of cannabis retail supervisory experience preferred
• Ability to stand and walk for long periods, and lift up to 30 lbs
• Must meet all state requirements for cannabis industry employment (including background check and agent card, if applicable)

Why Nirvana?

At Nirvana Cannabis, we empower our team, uplift our community, and set the standard for excellence in cannabis retail. As a family owned and operated business, we treat our employees like family, celebrate individuality, and provide real opportunities for growth.

If you’re ready to lead with integrity, inspire a team, and grow into your full potential, apply today to be our next Assistant Store Manager.