Assistant Store Manager

Renew Cannabis Co.; Palatine (IL); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Nirvana Cannabis is seeking an Assistant Store Manager to lead our sales floor and coach a dedicated team. You’ll ensure exceptional customer service, uphold compliance, and manage daily operations to deliver consistent results.

Ideal candidates have at least one year of cannabis retail supervisory experience, strong communication skills, and a hands‑on leadership style that motivates staff while maintaining policy standards.

Qualifications

• High School Diploma or GED required; Associate's degree preferred.
• At least 1 year cannabis retail supervisory experience preferred.
• Ability to stand for long periods and lift up to 30 lbs.

Responsibilities

• Direct and oversee sales floor operations from opening to close.
• Train and mentor new employees on service standards and policies.
• Create and manage daily lunch and break schedules for coverage.
• Delegate tasks and keep the sales floor organized.
• Monitor performance and provide feedback to staff.

Skills

Leadership

Communication

Scheduling

Compliance

Customer service

Education

High School Diploma or GED

Associate's degree in Business Management preferred

Tools

POS systems

Staff scheduling software

Job description

Grow Your Leadership Career as an Assistant Store Manager at Nirvana Cannabis!

At Nirvana Cannabis, we're more than a dispensary-we're a family owned and operated company that celebrates individuality, invests in growth, and develops tomorrow's cannabis industry leaders. We're looking for a motivated and hands-on Assistant Store Manager to help guide our team, support daily operations, and deliver the exceptional customer experience our brand is known for.

What You’ll Do

As an Assistant Store Manager, you'll play a key leadership role in keeping our sales floor running smoothly. From coaching team members to ensuring compliance and stepping in wherever needed, you'll set the standard for professionalism, customer service, and operational excellence.

On a typical day, you might:

• Direct and oversee sales floor operations from opening through closing
• Train and mentor new employees on service standards, policies, and procedures
• Create and manage daily lunch and break schedules to keep coverage consistent
• Delegate tasks, support staff, and keep the sales floor organized and productive
• Monitor performance, provide feedback, and support coaching or disciplinary actions
• Address customer and employee concerns quickly and fairly
• Ensure compliance with all company policies and industry regulations
• Step into any sales floor role to maintain service levels when needed

What We’re Looking For

We're seeking a strong communicator and natural leader who thrives in a fast-paced environment and can balance team management with hands‑on support. The ideal candidate is:

• Experienced in cannabis retail leadership (1+ year preferred)
• Skilled at motivating and guiding staff while modeling professionalism
• Detail-oriented, organized, and adaptable under pressure
• Committed to providing exceptional customer service
• Confident in compliance, company policies, and operational standards

Perks of the Role - Your Next Step in Leadership

The Assistant Store Manager role is more than a job‑it's a launchpad for your leadership career. You'll gain experience in staff development, operations management, and compliance oversight while working side by side with upper leadership. Many of our Store Managers and Corporate leaders began their journey in this role.

At Nirvana Cannabis, we don't just fill roles‑we build careers. If you're ambitious and eager to grow, this is your chance to step into the next stage of your cannabis career.

What You’ll Need

• High School Diploma or GED required; Associate's degree in Business Management preferred
• At least one year of cannabis retail supervisory experience preferred
• Ability to stand and walk for long periods, and lift up to 30 lbs
• Must meet all state requirements for cannabis industry employment (including background check and agent card, if applicable)

Why Nirvana?

At Nirvana Cannabis, we empower our team, uplift our community, and set the standard for excellence in cannabis retail. As a family owned and operated business, we treat our employees like family, celebrate individuality, and provide real opportunities for growth.