Support Staff

Renew Cannabis Co.; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Renew Cannabis Co. in Chicago is seeking Support Staff to enhance customer experience in our dispensary. The role involves greeting customers, providing product education, and ensuring compliance with regulations.

Candidates should be friendly and service-oriented, with a high school diploma and ideally experience in retail. Join a welcoming team that values collaboration and continuous learning in the growing cannabis industry.

Qualifications

• Friendly, approachable, and service-oriented.
• Reliable with cash handling and compliance.
• Professional under pressure.

Responsibilities

• Greet customers and create a positive first impression.
• Educate guests on cannabis products and strains.
• Verify IDs and ensure compliance with regulations.
• Process transactions using POS system.
• Maintain a clean and welcoming environment.
• Support teammates through clear communication.

Skills

Customer service orientation

Teamwork

Detail-focused

Strong communication

Curiosity about cannabis

Education

High School Diploma or GED

Job description

Join the Nirvana Cannabis Team as Support Staff

Are you ready to step into one of the fastest-growing industries in the country? At Nirvana Cannabis, we're not just selling products-we're creating meaningful customer experiences, educating our community, and shaping the future of cannabis retail.

As a family-owned and operated company, we pride ourselves on fostering a welcoming, supportive, and inclusive environment for both our customers and our team. We celebrate individuality and the unique strengths each person brings, and we're committed to helping our staff build a strong foundation in the cannabis industry.

About the Role: Support Staff

Support Staff are essential to the daily operations of our dispensary. From greeting customers to supporting the sales floor, you'll help ensure every guest has a smooth, compliant, and enjoyable experience.

This is a hands‑on, fast‑paced role that provides exposure to multiple areas of dispensary operations, making it a great opportunity for individuals interested in learning the ins and outs of cannabis retail.

What You’ll Do

On any given day, you may:

• Greet customers and create a positive first impression

• Educate guests on cannabis products, strains, medicinal uses, and consumption methods

• Verify IDs and ensure compliance with state regulations

• Process transactions accurately using our POS system

• Maintain a clean, organized, and welcoming dispensary environment

• Support your teammates through clear communication and teamwork

What We’re Looking For

We’re seeking motivated team players who enjoy working with people and thrive in a fast‑paced retail setting. The ideal candidate is:

• Friendly, approachable, and service‑oriented

• Reliable and detail‑focused, especially with cash handling and compliance

• A strong communicator who remains professional under pressure

• Curious and eager to learn about the cannabis industry

Previous retail experience is helpful, but not required. What matters most is a positive attitude, integrity, and a commitment to excellent customer service.

Training, Experience & Perks

At Nirvana Cannabis, Support Staff receive hands‑on training across multiple areas of the dispensary, including reception, floor support, and point‑of‑sale operations. You’ll gain valuable experience in compliance, customer engagement, and retail best practices within a supportive, team‑driven environment.

As a family‑owned business that values individuality, we focus on building confident, knowledgeable staff members who take pride in their work and grow alongside the company.

What You’ll Need

• High School Diploma or GED

• At least 1 year of retail experience (preferred)

• Ability to stand and walk for extended periods

• Ability to lift up to 30 lbs

• Must meet all state requirements for employment in the cannabis industry

Why Nirvana Cannabis?

At Nirvana Cannabis, we believe in empowering our team, uplifting our community, and setting the standard for excellence in cannabis retail. We invest in training, value collaboration, and treat our employees like family.

If you’re ready to begin your journey in the cannabis industry and be part of a team that truly cares, we’d love to hear from you.