Assistant Store Manager

Caliber Car Wash; Benbrook (TX); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is looking for a proactive Assistant Store Manager who is passionate about delivering exceptional customer service. This role is crucial for the operation of a state-of-the-art express tunnel car wash. You will train and develop a team, ensuring high levels of customer satisfaction while driving the success of the location. If you have a strong work ethic and a commitment to excellence, this is a fantastic opportunity to grow with a rapidly expanding company dedicated to improving lives through outstanding service. Join a team that values integrity, accountability, and respect.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401K

Paid Time Off

Employee Assistance Program

Voluntary Life Insurance

Qualifications

• Minimum of 2 years' management experience in the service industry.
• Strong ability to develop and train staff and build relationships.

Responsibilities

• Train and coach staff to achieve top performance.
• Investigate and resolve customer questions and complaints.
• Communicate company goals to branch staff.

Skills

Customer Service Management

Team Leadership

Problem Solving

Communication

Attention to Detail

Tools

POS Systems

Job description

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This range is provided by Caliber Car Wash. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$14.00/hr - $15.00/hr

Company Overview

Caliber Car Wash was founded in 2018 in Atlanta, GA. The goal of the founders was to build a “best in class” car wash company with a focus on improving the customer experience. Today, the company operates with 50+ locations throughout the southeast and Texas. The company has a projected growth to 100+ sites in 3 years! Caliber is dedicated to the communities they serve through superior customer service. If you are a solutions-oriented, proactive, service industry leader seeking an opportunity with a growing organization that cares about its people, we need to talk!

Our Purpose

Caliber exists to Improve People’s Lives by providing career opportunities and professional growth to teammates and by providing exceptionally clean cars through an outstanding customer experience.

Duties & Responsibilities

• Train, and coach staff to achieve top performance and develop employees for future growth
• Investigate and resolve any customer questions, problems, or complaints
• Communicate all company goals to branch staff
• Ensure the growth of the business and be committed to the company’s success

Experience

Caliber Car Wash is seeking to hire a full-time Assistant Store Manager with a minimum of two years of customer service management experience to operate its brand new state-of-the-art express tunnel car wash. The Assistant Store Manager is essential to the structure of the car wash, ensuring the highest level of customer service satisfaction.

We are looking for someone who wants to find a long-term career and grow with the company. If you have a good attitude and a strong work ethic, this might be the job for you. Strong attention to detail and seeing things through to completion are a must.

Requirements

• Have a minimum of 2 years’ management experience; service industry experience strongly preferred
• Demonstrate the ability to develop and train workforce, build relationships, and get results through others
• Be proactive in developing and utilizing effective strategies to meet client and internal deadlines
• Be passionate about delivering superior customer service and take pride in driving location success
• Possess excellent listening, organization, problem solving, and follow-through skills
• Thrive in a team environment and be a positive team player
• Be willing to work a flexible schedule including weekends
• Have computer proficiency and POS systems

Job Type: Full-time

Pay starting at: $14.00 per hour, plus bonuses and commission

We Offer Competitive Pay With Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401K
• Vacation Paid Time Off
• Employee Assistance Program
• Voluntary Life Insurance

The ideal candidate will meet Caliber standards, be available for work, and exemplify Caliber Core Values: being consistent, accountable, a leader, having integrity, striving to be the best, being efficient, and respectful.

Caliber Car Wash provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or genetics. We comply with all applicable laws and policies regarding nondiscrimination.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail

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