Assistant Store Manager

Safelite Fulfilment; Bellevue (WA); On-site; USD 58,000 - 86,000; Full time

Benefits offered by this job

Competitive weekly pay

Benefits package worth $10k+

401(k) with company match

Tuition reimbursement

Job summary

Safelite Bellevue seeks an Assistant Store Manager to lead front-line teams and ensure a memorable customer experience. You will oversee daily store operations, supervise associates, manage cash handling, inventory, and safety, and maintain store appearance.

The role emphasizes coaching, training, handling customer issues, scheduling, and ensuring compliance with OSHA and company policies. The position offers competitive weekly pay, benefits, tuition reimbursement, and opportunities for growth

Qualifications

• High School Diploma/GED/Equivalent OR 3–5 years of leadership/supervisory experience.
• Valid state-issued driver's license.
• 1+ year of supervisory/leadership/key holder experience.
• 3–5 years of retail or service center experience; automotive experience preferred.
• Proficiency with Microsoft Office Suite, web apps and general office equipment.
• Comfort working outside in various weather conditions.
• Professional appearance and PPE compliance.

Responsibilities

• Motivate and lead associates to maximize productivity and customer service.
• Provide cross-training for operational stability.
• Respond quickly to customer complaints and warranty issues; process losses/repair damages.
• Manage work orders and routing of mobile jobs.
• Ensure procedures followed; vehicles loaded and in transit timely.
• Train associates on installation techniques and equipment maintenance.
• Monitor productivity, inventory and cleanliness to meet quality standards.
• Ensure compliance with OSHA and other regulations.
• All other duties as assigned.

Skills

Leadership

Customer service

Communication

POS / Office tools

Education

High School Diploma or GED

Tools

Point of Sale systems

Job description

We’re known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

Assistant Store Manager

The Assistant Store Manager provides leadership and direction to front line associates to ensure that our customers have a memorable experience. This professional leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss prevention, safety, store appearance and more.

What You’ll Get

• Competitive weekly pay and bonus opportunities
• A benefits package valued at more than $10k*
• 401(k) plan with company matching
• Medical coverage plans customized to suit your needs
• Paid time off (PTO) programs, company holidays and paid volunteer days
• Up to $5,250 annually in tuition reimbursement
• Paid training and all the tools and resources you’ll need to be successful
• View all our health, wealth and life offerings at www.safelitebenefits.com

What You’ll Do

• Motivate and lead activities of associates, ensuring the highest possible productivity and world class customer service
• Provide appropriate associate cross-training for operational stability
• Provide world class customer service by responding quickly to customer complaints/warranty issues and process casualty losses/repair damages
• Manage work order assignments and routing of mobile jobs
• Ensure that procedures are followed, vehicles are loaded, and are in transit in a timely manner
• Train associates on installation techniques and procedures, vehicle and equipment maintenance, required documentation and internal technology platforms
• Monitor productivity, inventory and cleanliness to ensure that quality standards are met
• Ensure compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies
• All other duties as assigned

What You’ll Need

• High School Diploma/GED/Equivalent OR 3-5 years of leadership/supervisory experience, preferred
• Valid state-issued driver’s license required
• 1+ year of supervisory/leadership/key holder experience
• 3-5 years of experience in retail or service center environments; automotive experience preferred
• Proficiency with Microsoft Office Suite, web applications, and general office equipment
• Comfort working outside in a variety of weather conditions
• Present a professional appearance and wear personal protective equipment

Physical Requirements

Lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods.

Base Pay Range Min - Max (in $USD): $57,600.00 - $86,400.00

Diversity

Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer.

About Us

Safelite was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite AutoGlass, the nation's largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops across all 50 U.S. states, while Safelite Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services. We’re People Powered: Our people come first. We care about your well-being and we'll give you what you need to have a happy work/life. We’re good at what we do: we're proud of our 88% Net Promoter Score (NPS). We’re big: We’re owned by Belron, the world’s largest vehicle glass company, spanning 40 countries across 6 continents. We’re trustworthy: We provide coverage to all U.S. drivers in all 50 states. We give back: Community service is important to us - we've even recycled 107K+ tons of glass to date. We're diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients.