Assistant Store Manager

NAPA Auto Parts; Augusta (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive parts supplier is seeking an Assistant Store Manager to enhance customer service and drive sales. This role involves leading a team, managing store operations, and ensuring a positive customer experience. Ideal candidates will have a passion for automotive and customer care, with opportunities for career growth in a supportive environment.

Benefits

Health benefits

401K

Career growth opportunities

Qualifications

• Experience in automotive aftermarket service or willingness to learn.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Create superior customer service experience to drive store growth.
• Lead a successful team and manage store operations.

Skills

Customer care

Leadership

Inventory management

Education

High school diploma

Technical or trade school courses

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts

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Job Description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Know how to provide daily leadership and create and sustain a culture of employee engagement
• Partner with your teammates to drive store initiatives
• Care about people and profit
• Want to join a team where you can learn and grow your career—the opportunities are endless!
• A day in the life includes:
• Leading a successful team, supporting the store manager, and managing in a fast-paced retail environment
• Managing store operations to maximize sales, profits, and customer service
• Building, coaching, training, and engaging the crew team to deliver excellent customer care and business results
• Handling inventory protection, asset management, operational and safety issues
• Ensuring cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
• Driving NAPA operational and marketing programs while seeking continuous process improvements
• Growing customer relationships, assisting with sales/service questions, and ensuring a positive experience in-store and over the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred
• Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn automotive basics
• Passion for customer care and building long-term relationships
• Ability to thrive in a fast-paced and complex environment
• Knowledge of cataloging and inventory management systems
• Ability to lift 60 lbs in certain situations
• Preferred: background or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership experience
• Experience in parts stores, auto body/collision, retail, or fast food management is a plus
• Customer-centric mindset (internal/external)
• ASE Certifications and NAPA Know How are advantageous

Why NAPA?

• Outstanding health benefits and 401K
• Stable, Fortune 200 company with a family feel
• Supportive company culture that balances hard work and employee care
• Opportunities for career growth with leadership and team support

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GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail