Assistant Store Manager

Papa Murphy's Holdings; Ankeny (IA); On-site; Full time

Job summary

An established industry player is seeking an Assistant Manager to lead and inspire a dedicated team in a fast-paced restaurant environment. This role offers the opportunity to develop leadership skills through professional training and mentorship from seasoned experts. As an Assistant Manager, you will be responsible for managing daily operations, fostering a positive work culture, and ensuring exceptional customer service. If you have a passion for leadership and a commitment to quality, this position is perfect for you. Join a team that values integrity, teamwork, and personal growth while making a positive impact in your community.

Qualifications

• 1-2 years supervisory experience in a restaurant or QSR environment.
• Ability to manage customer service and operational tasks effectively.

Responsibilities

• Oversee daily operations and ensure adherence to company values.
• Train and mentor team members while managing shift responsibilities.

Skills

Leadership

Customer Service

Communication Skills

Basic Computer Skills

Financial Analysis

Education

High School Diploma or GED

Tools

MS Word

MS Excel

MS Outlook

POS Systems

Job description

Tired of working for Bosses?

We Develop Leaders That Influence People. We pave the way for opportunity.

If you want to do something you have never done, you have to BE someone you have never BEEN

Papa Murphy's is currently recruiting an Assistant Manager to lead our people. The successful candidate will ideally possess 1 year experience as a restaurant leader or full service concept, the ability to influence, mentor and serve team members effectively.

Our Assistant Managers starting hourly wage is between $12 and $13 plus tips. We have been averaging just over $3.00 per hour in our company. The adjusted starting wage including tips would be around $14.00 to $17.00 per hour.

Coaching and Training:

As the owner of Papa Murphy's, I am dedicated to training our management staff with the best service industry leadership training academy in Iowa.

You will receive professional one-on-one and group leadership development training as part of your employment with our company from an accomplished John Maxwell Certified Coach and Trainer with over 30 years of experience in the restaurant industry.

The Assistant Store Manager is responsible for all facets of the operation for the assigned shift of a Papa Murphy’s store while continually promoting a culture that embraces the company’s core values of Quality, Service, Integrity, and Team Work.

Duties and Responsibilities:

• Exhibit readiness to take responsibility of a shift by wearing a clean, wrinkle-free uniform and showing up at the assigned time.
• Complete all daily and weekly store paperwork including Weekly Sales Reports (WSR), inventory and labor breakdown reports.
• Travel to bank to purchase change and pick up deposit bags.
• Place and receive food and beverage orders.
• Train team members in all positions in the store.
• Assist the Store Manager with team member orientations and give hiring recommendations to the Manager.
• Supervise and operate the store independently if needed in the absence of the Store Manager for prolonged periods of time (e.g., vacations).
• Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease.

Required Qualifications:

• Education: High school diploma or general education degree (GED) required.
• Experience: 1-2 Years previous supervisory and QSR management experience.
• Degrees, Licensure, and/or Certification: Food Handlers Card and/or Serve Safe Certified preferred but not required.
• Must be able to pass criminal background check.
• Knowledge, Skills, and Abilities: Build and maintain positive relationships with supervisors, co-workers, and guests; demonstrate good written and oral communication skills; demonstrate excellent customer service skills; ability to manage various difficult or emotional customer situations; basic computer skills, including MS Word, Excel, Outlook, and POS; ability to read and apply fundamental math skills, including weights and measurements; knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis, and other financial information relative to store operations.

Other Requirements:

• Must be able to pass criminal background check.
• Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms.
• Occasionally required to bend and stoop, kneel or crouch.
• Must be able to lift and/or move up to 30 pounds.
• Maintain punctual and regular attendance.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than