Assistant Store Leader, People & Culture

Skims; United States; On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Bonus structure

401(k) plan

Employee discount

Paid Time Off

Health, dental, vision

Parental leave

Referral program

Job summary

Skims is seeking an Assistant Store Leader (People) for Country Club Plaza to partner with the Store Leader on everyday store operations, performance, and ensuring exceptional customer service.

You will own talent acquisition, onboarding, development, performance management, and employee relations, building a high-performing, inclusive team culture while driving key KPIs and delivering the SKIMS experience to every guest.

Qualifications

• 2–4 years of experience in a people leadership role
• Strong knowledge of hiring, recruiting, onboarding, and performance management best practices
• Track record of proactively identifying talent needs and building a strong pipeline through networking and outreach
• Experience handling employee relations with professionalism, confidentiality, and empathy
• Understanding of customer service principles and their impact on business outcomes
• Knowledge of relevant employment laws and regulations to ensure compliance

Responsibilities

• Lead with a Customer Obsessed mindset by building an engaged, motivated team delivering exceptional service to every customer
• Own talent acquisition responsibilities for the store, including outreach, interviews, and hiring
• Proactively hire and maintain a strong bench of candidates to meet staffing needs
• Drive results through people by aligning hiring and staffing with store KPIs and customer experience
• Lead onboarding to ensure new hires feel welcomed and set up for success
• Proactively manage scheduling and labor planning to meet business demands while upholding SKIMS standards
• Support learning by identifying training needs and coaching the team
• Oversee performance management with clear expectations and ongoing feedback
• Manage employee relations with care and objectivity, ensuring confidentiality
• Identify potential leaders and develop succession plans within the team
• Develop engagement strategies recognizing wins and fostering team connection
• Ensure compliance with all SKIMS policies and labor laws

Skills

People leadership

Hiring & onboarding

Employee relations

Customer service

Labor law knowledge

Talent pipeline

Job description

Skims is seeking an Assistant Store Leader (People) for Country Club Plaza to partner with the Store Leader on everyday store operations, performance, and ensuring exceptional customer service.

You will own talent acquisition, onboarding, development, performance management, and employee relations, building a high-performing, inclusive team culture while driving key KPIs and delivering the SKIMS experience to every guest.