Assistant Store Leader, Design & Trade

Euromarket Designs Inc.; Portland, Northern (OR, KY); Hybrid; USD 65,000 - 75,000; Full time

Job summary

Euromarket Designs Inc. in Portland, OR is seeking an Assistant Store Leader, Design & Trade to partner with the Store Manager in achieving brand goals across sales, operations, visual standards, HR and staffing.

You will coach team leaders, delegate workloads, and analyze performance data to drive customer experience and store profitability while upholding brand standards and schedules.

Qualifications

• 2+ years customer service or retail leadership experience.
• Open availability to work flexible hours including nights, weekends, and holidays.
• Experience with Microsoft Office, Google applications, computer systems and tablet devices.

Responsibilities

• Partner with Store Manager to establish and communicate brand goals in sales, operations, HR, Payroll/Scheduling, Training and Safety.
• Lead Team Leaders to execute goals and maintain visual merchandising standards.
• Coach and develop associates to support professional growth and bench talent.
• Manage workloads and delegate tasks to execute store plans and strategies.
• Analyze daily, weekly and monthly reports to prioritize initiatives and maximize sales and profitability.
• Communicate with management on sales performance, customer feedback and associate performance.

Skills

Reading & writing

Communication

Organizational skills

Time management

Delegation

Team culture

Flexible scheduling

Tools

Microsoft Office

Google Apps

Tablet devices

Job description

A day in the life as an Assistant Store Leader, Design & Trade...

• Partner with the Store Manager to establish, communicate, execute critical brand business goals and expectations in an assigned functional area, including but not limited to sales, operations, visual, HR, Payroll/Scheduling, Training, Safety and loss prevention.
• Provide leadership to Team Leaders in executing, setting, and maintaining business goals, such as, sales, customer service, operational goals, and visual merchandising standards for all associates.
• Ensure all associate relations issues are effectively addressed, and escalate issues as needed to the Store Manager
• Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
• In collaboration with the Store Manager, manage and delegate workloads; ensure the execution of plans and strategies across the store and in an assigned area.
• Analyze reporting (Daily, Weekly and Monthly Quarterly, YTD) and use gathered information to prioritize initiatives and workloads to maximize sales, profitability, customer and team experience.
• Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow up as required.
• Collaborate and work with direct reports, act as a role model for teamwork.
• Aware of relevant corporate events, initiatives and promotions; ensures that the functional team is aligned and participates in initiatives.
• Ensure all customers are provided elevated customer service by modeling brand standard behaviors and setting expectations with leadership and associates. Communicates positively and with enthusiasm internally and externally in all regards to the brand’s initiatives, priorities and goals.
• Participate and contribute to all Leadership routines and meetings.
• Ensure payroll budget is being met in an assigned functional area and communicate scheduling needs to Store Manager proactively.
• Other duties as assigned.

What you'll bring to the table...

• Excellent reading and written language skills (English)
• Strong communication and interpersonal skills
• Excellent organizational and time management skills
• Strong proactive problem solving skills
• Strong delegation skills for driving execution and business results
• Proven ability to build a culture focused on success and teamwork
• Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed

We'd love to hear from you if you have…

• 2+ years customer service or retail leadership experience
• Experience with Microsoft Office, Google applications, computer systems and tablet devices
• Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends