Assistant Store Leader, Design & Trade

Euromarket Designs Inc.; New York (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

Euromarket Designs Inc. is seeking an Assistant Store Leader, Design & Trade, to partner with the Store Manager in achieving brand goals across sales, operations, and merchandising.

You will lead Team Leaders, coach associates, and ensure excellent customer service while focusing on payroll and scheduling alignment. The role requires 2+ years in retail leadership, strong communication, and proficiency with MS Office, Google Apps, and POS systems.

Qualifications

• 2+ years customer service or retail leadership experience.
• Excellent reading and written language skills (English).
• Experience with Microsoft Office, Google applications, computer systems and tablet devices.

Responsibilities

• Partner with the Store Manager to establish and communicate critical brand goals in sales, operations, visual, HR and scheduling.
• Provide leadership to Team Leaders in executing sales, customer service, and visual merchandising standards.
• Coach and develop store associates to drive performance and professional growth.
• Analyze reports to prioritize initiatives and maximize sales and profitability.
• Collaborate with management to align on brand initiatives and payroll/scheduling needs.
• Maintain elevated customer service by modeling brand standards and leading by example.

Skills

Leadership

Communication

Customer service

Time management

Problem solving

Team building

Delegation

Tools

MS Office

Google Apps

Retail POS systems

Job description

A day in the life as an Assistant Store Leader, Design & Trade...

• Partner with the Store Manager to establish, communicate, execute critical brand business goals and expectations in an assigned functional area, including but not limited to sales, operations, visual, HR, Payroll/Scheduling, Training, Safety and loss prevention.
• Provide leadership to Team Leaders in executing, setting, and maintaining business goals, such as, sales, customer service, operational goals, and visual merchandising standards for all associates.
• Ensure all associate relations issues are effectively addressed, and escalates issues as needed to the Store Manager
• Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
• In collaboration with the Store Manager, manage and delegate workloads; ensure the execution of plans and strategies across the store and in an assigned area.
• Analyze reporting (Daily, Weekly and Monthly Quarterly, YTD) and use gathered information to prioritize initiatives and workloads to maximize sales, profitability, customer and team experience.
• Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow up as required.
• Collaborate and work with direct reports, act as a role model for teamwork.
• Aware of relevant corporate events, initiatives and promotions; ensures that the functional team is aligned and participates in initiatives.
• Ensure all customers are provided elevated customer service by modeling brand standard behaviors and setting expectations with leadership and associates. Communicates positively and with enthusiasm internally and externally in all regards to the brand’s initiatives, priorities and goals.
• Participate and contribute to all Leadership routines and meetings.
• Ensure payroll budget is being met in an assigned functional area and communicate scheduling needs to Store Manager proactively.
• Other duties as assigned.

What you'll bring to the table...

• Excellent reading and written language skills (English)
• Strong communication and interpersonal skills
• Excellent organizational and time management skills
• Strong proactive problem solving skills
• Strong delegation skills for driving execution and business results
• Proven ability to build a culture focused on success and teamwork
• Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed

We'd love to hear from you if you have…

• 2+ years customer service or retail leadership experience
• Experience with Microsoft Office, Google applications, computer systems and tablet devices
• Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends