Assistant Store Leader

Range USA; Ypsilanti (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision health保险

Unlimited Shooting – Free Classes

Industry-leading discounts both online

Manufacturer rewards and points

Paid training for firearm safety

Job summary

Range USA in Ypsilanti, MI is seeking an Assistant Store Leader to drive store sales and daily operations. You will lead a team, ensure a safe and compliant environment, and deliver outstanding customer experiences across retail and range environments.

The role reports to the Store Leader and requires 3+ years of leadership in retail, 10+ staff supervision, and flexible scheduling. Strong communication and proficiency with POS, inventory tools, and Microsoft Office are essential.

Qualifications

• 3+ years of retail sales or leadership experience.
• Led teams of 10+ associates.
• Availability to work a flexible schedule including nights, weekends, and holidays.
• Proficiency with Microsoft Office, POS systems, and inventory management tools.

Responsibilities

• Drive store sales goals through exceptional customer service and team execution.
• Oversee daily store operations and scheduling.
• Recruit, onboard, and coach team members.
• Ensure compliance with ATF regulations and safety policies.
• Maintain merchandising and visual presentation standards.
• Manage timekeeping and attendance tracking.
• Support store leadership and operational priorities.

Skills

Retail leadership

Team leadership

Customer service

Communication skills

Tools

POS systems

Inventory software

Microsoft Office

Job description

Job Details

Job Location: Ypsilanti, MI - Ypsilanti, MI 48197

Position Type: Full Time

Travel Percentage: None

Job Category: Retail

Position Title: Assistant Store Leader

Reports To: Store Leader

Classification: Full-Time / Exempt / Salaried

Position overview

The Assistant Store Leader supports the overall success of the store by driving sales, leading daily operations, developing team members, and ensuring a safe, compliant, and customer-focused environment. This role partners closely with the Store Leader to drive store sales performance, maintain operational excellence, and uphold all regulatory and safety standards.

Core values alignment

• Curious – ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key responsibilities

Sales & Customer Experience

• Support achievement of store sales goals through exceptional customer service and team execution
• Ensure a consistent, high-quality customer experience in both retail and range environments
• Maintain merchandising, pricing, promotional, and visual presentation standards

Operations & Store Management

• Responsible for scheduling to align staffing with customer traffic and business needs
• Responsible for daily store operations, including opening/closing procedures, cash handling, and receipts and dispositions
• Oversee store and range facility standards, staffing, cleanliness, and functionality
• Ensure proper use of systems including POS, inventory, and scheduling tools
• Oversee and support range maintenance team operations

People Leadership & Development

• Responsible for recruiting, interviewing, and hiring top talent
• Responsible for onboarding and training of new team members
• Provide ongoing coaching, feedback, and performance management
• Help develop associates through goal setting and development plans

Compliance & Safety

• Ensure strict adherence to ATF regulations and all internal firearm handling policies
• Maintain compliance with OSHA, EPA, and all applicable state and local regulations
• Serve as a Safety Leader by promoting a culture of accountability and safe practices

Administrative & Execution

• Monitor compliance with company policies, procedures, and record-keeping
• Manage timekeeping, scheduling approvals, and attendance tracking
• Support execution of company initiatives and operational priorities
• Assist across all store functions as business needs require

Desired skills & experience

• 3+ years of retail sales or leadership experience
• Led teams of 10 or more associates
• Availability to work a flexible schedule including nights, weekends, and holidays
• Proficiency with Microsoft Office, POS systems, and inventory management tools
• Strong communication and interpersonal skills
• Proven ability to build relationships and deliver customer-focused solutions
• Experience in coaching, performance management, and team development

Employee benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed — we offer paid training