Assistant Store Leader

Quick Quack Car Wash; Vista (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Paid time off

Parental leave

Job summary

Quick Quack Car Wash in Vista, CA seeks an experienced Store Leader to guide a customer-focused team. You will hire and train new Team Members, coordinate daily workflow, and ensure adherence to company policies while driving sales and guest loyalty.

Responsibilities include supervising day-to-day operations, addressing customer questions, maintaining cash accuracy at POS, and coaching teammates to deliver outstanding service in a fast-paced outdoor setting.

Qualifications

• Must have strong leadership and communication skills.
• Excellent customer service skills are required.
• Ability to read, count, and write accurately.
• Availability to work various hours, weekends and holidays.
• Maintain a clean appearance per dress and grooming standards.
• Ability to assign and delegate tasks.
• High school diploma or equivalent preferred.
• Prolonged standing and operation of the cash register or related equipment.
• May lift up to 50 pounds as needed.
• Outdoor work environment with loud car wash equipment.

Responsibilities

• Assist Store Leader with hiring and training new Team Members.
• Coordinate day-to-day workflow and support the team.
• Assist with employment actions including discipline and termination.
• Monitor performance and identify opportunities to improve productivity.
• Assist customers with questions or price discrepancies.
• Enforce effective sales pitches with the team.
• Maintain cash accountability at POS registers.
• Perform other duties as assigned.
• Lead talent development and coaching as part of customer service excellence.

Skills

Leadership

Communication

Customer service

Reading/Writing

Flexibility

Delegation

Cash handling

Driving license

Education

High school diploma or equivalent

Tools

POS system

Job description

Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; paid time off; paid sick leave; and parental leave and benefits.

Requirements:

• Must have strong leadership and communication skills
• Must have excellent customer service skills
• Must be able to read, count, and write accurately
• Must be able to work various hours, weekends, and holidays
• Must be able to smile andmaintaina clean appearance as per the dress and grooming standards
• Must be able to assign and delegate tasks
• High school diploma or equivalent preferred
• Prolonged periods standing and working on the cash register or related equipment
• Must be abletolift upto50pounds at times
• This person will work outside in a loud environment due to car wash equipment
• This person will be in constant motion and willparticipateinphysical activities, such as lifting (0–50 lbs.), bending, reaching, and stooping

Work Environment and Physical Demands:

Personwill work outside in a loud environment due to carwashequipment. The person will be in constant motion and willparticipatein physical activities, such as lifting (0–50 lbs.), bending,reachingand stooping.

• Assists Store Leader with hiring and training new Team Members
• Assistswith coordinating the day-to-day workflow of Team Members in the operation; supports team by providing direction
• Assists the Store Leader with employment actions, including discipline and termination of Team Membersin accordance withcompany policy
• Monitors the store’s level of performance,identifyingandfacilitatingopportunities to increase productivity and efficiency
• Assistcustomers with questions or price discrepancies
• Enforces the proper use of sales pitches with the Team
• Maintains proper cash accountabilities at POS registers
• Performs other duties as assigned
• Planning & Organizing:You are an expert at driving memberships by maximizing car volume and building customer loyalty through a best-in-class guest experience
• Business Acumen:You contribute to the overall financial success of the store by partnering with the Store Leader to analyze reporting and daily trends to make strategic business decisions
• Inspiring Others:You are all about motivating and inspiring your team through Quick QuackCar Wash’s core values (Smart, Kind & Driven)
• Execution:You clearly communicate the standards of Quick Quack Car Wash andmonitoroutcomes to ensure everyone adheres to company-wide policies and procedures
• Delegation & Empowerment:You provide clear expectations, involve others in developing plans, and hold Team Members accountable to Quick Quack Car Wash’s customer service standards
• Selecting Talent:You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs
• Building Talent:You take pride in developing your team to ensure they provide outstanding service to the best of their abilities and are prepared for future growth
• Coaching:You know that buildinga great teamrequires you to consistently provide ongoing performance feedback through real-time coaching, 1-on-1s, and individual development plans
• Decision Making:You actively seek data from a variety of sources toidentifyopportunities and make rapid and well-informed decisions to improve results

Eligibility for this role at Quick Quack Car Wash requires a clean driving record, meaning that you may not have any major moving violations or serious preventable accidents within the last 3-5 years. Must have a current Driver’s License (not suspended or expired).

Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Quick Quack Car Wash participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Leader

Leader

: Inspires teammates to follow them

Team Player

Team Player

: Works well as a member of a group

Enthusiastic

: Shows intense and eager enjoyment and interest

Motivations

Preferred

Growth Opportunities

: Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.