Assistant Store Leader

Quick Quack Car Wash; Spring (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Quick Quack Car Wash in Spring, TX seeks a Store Leader Assistant to support the Store Leader with hiring, training, and daily workflow. You will guide Team Members, ensure customer service standards, and help manage cash operations at the POS.

The role requires strong leadership, clear communication, and flexibility to work varied hours, weekends, and holidays. You will help drive memberships and guest experience while upholding Quick Quack's values and safety policies in a loud outdoor

Qualifications

• Must have strong leadership and communication skills.
• Must have excellent customer service skills.
• Must be able to read, count, and write accurately.
• Must be able to work various hours, weekends, and holidays.
• High school diploma or equivalent preferred.
• Prolonged periods standing and working on the cash register or related equipment.
• Must be able to lift up to 50 pounds at times.
• This person will work outside in a loud environment due to car wash equipment.
• This person will be in constant motion and will participate in physical activities, such as lifting (0–50 lbs.), bending, reaching, and stooping.

Responsibilities

• Assists Store Leader with hiring and training new Team Members
• Assists with coordinating the day-to-day workflow of Team Members in the operation; supports team by providing direction
• Assists the Store Leader with employment actions, including discipline and termination of Team Members in accordance with company policy
• Monitors the store’s level of performance, identifying and facilitating opportunities to increase productivity and efficiency
• Assist customers with questions or price discrepancies
• Enforces the proper use of sales pitches with the Team
• Maintains proper cash accountabilities at POS registers
• Performs other duties as assigned
• Planning & Organizing: drive memberships by maximizing car volume and building customer loyalty
• Business Acumen: analyze reporting and daily trends to make strategic decisions
• Inspiring Others: motivate and inspire your team through core values
• Execution: communicate standards and monitor outcomes to ensure policy adherence
• Delegation & Empowerment: provide clear expectations and accountability
• Selecting Talent: recruit and hire strong talent to meet business needs
• Building Talent: develop your team for future growth
• Coaching: provide ongoing performance feedback through coaching and reviews
• Decision Making: use data to identify opportunities and make informed decisions

Skills

Leadership

Communication

Customer Service

Reading/Writing

Education

High school diploma or equivalent

Job description

Description

Pay/Benefits Information:

Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; paid time off; paid sick leave; and parental leave and benefits.

Requirements:

• Must have strong leadership and communication skills
• Must have excellent customer service skills
• Must be able to read, count, and write accurately
• Must be able to work various hours, weekends, and holidays
• Must be able to smile andmaintaina clean appearance as per the dress and grooming standards
• Must be able to assign and delegate tasks
• High school diploma or equivalent preferred
• Prolonged periods standing and working on the cash register or related equipment
• Must be abletolift upto50pounds at times
• This person will work outside in a loud environment due to car wash equipment
• This person will be in constant motion and willparticipateinphysical activities, such as lifting (0–50 lbs.), bending, reaching, and stooping

Work Environment and Physical Demands:

Personwill work outside in a loud environment due to carwashequipment. The person will be in constant motion and willparticipatein physical activities, such as lifting (0–50 lbs.), bending,reachingand stooping.

• Assists Store Leader with hiring and training new Team Members
• Assistswith coordinating the day-to-day workflow of Team Members in the operation; supports team by providing direction
• Assists the Store Leader with employment actions, including discipline and termination of Team Membersin accordance withcompany policy
• Monitors the store’s level of performance,identifyingandfacilitatingopportunities to increase productivity and efficiency
• Assistcustomers with questions or price discrepancies
• Enforces the proper use of sales pitches with the Team
• Maintains proper cash accountabilities at POS registers
• Performs other duties as assigned
• Planning & Organizing:You are an expert at driving memberships by maximizing car volume and building customer loyalty through a best-in-class guest experience
• Business Acumen:You contribute to the overall financial success of the store by partnering with the Store Leader to analyze reporting and daily trends to make strategic business decisions
• Inspiring Others:You are all about motivating and inspiring your team through Quick QuackCar Wash’s core values (Smart, Kind & Driven)
• Execution:You clearly communicate the standards of Quick Quack Car Wash andmonitoroutcomes to ensure everyone adheres to company-wide policies and procedures
• Delegation & Empowerment:You provide clear expectations, involve others in developing plans, and hold Team Members accountable to Quick Quack Car Wash’s customer service standards
• Selecting Talent:You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs
• Building Talent:You take pride in developing your team to ensure they provide outstanding service to the best of their abilities and are prepared for future growth
• Coaching:You know that buildinga great teamrequires you to consistently provide ongoing performance feedback through real-time coaching, 1-on-1s, and individual development plans
• Decision Making:You actively seek data from a variety of sources toidentifyopportunities and make rapid and well-informed decisions to improve results

Eligibility for this role at Quick Quack Car Wash requires a clean driving record, meaning that you may not have any major moving violations or serious preventable accidents within the last 3-5 years. Must have a current Driver’s License (not suspended or expired).

Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Quick Quack Car Washparticipatesin E-Verify and will provide the federal government with your form I-9 information to confirm that youare authorized towork in the U.S.

Dedicated

Devoted to a task or purpose with loyalty or integrity

Leader

Inspires teammates to follow them

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Motivations

Preferred

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.