Assistant Store Leader

Quick Quack Car Wash; Salt Lake City (UT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Parental leave

Job summary

Quick Quack Car Wash in Salt Lake City, UT, is looking for a Store Leader to guide daily operations, hire and train Team Members, and uphold our customer service standards.

You will delegate tasks, monitor performance, assist with employment actions, maintain cash accountability at POS, and drive memberships through a best-in-class guest experience.

This role requires leadership, strong communication, flexibility to work weekends and holidays, and a clean driving record.

Qualifications

• Strong leadership and communication skills.
• Excellent customer service abilities.
• Ability to read, count, and write accurately.
• Ability to work varied hours, weekends and holidays.
• Maintain a clean appearance per dress and grooming standards.
• Ability to assign and delegate tasks.

Responsibilities

• Assist Store Leader with hiring and training new Team Members.
• Coordinate day-to-day workflow of Team Members; provide direction.
• Assist with employment actions including discipline and termination per policy.
• Monitor store performance; identify opportunities to increase productivity.
• Assist customers with questions or price discrepancies.
• Enforce proper use of sales pitches with the Team.
• Maintain cash accountability at POS registers.
• Perform other duties as assigned.
• Recruit and hire strong talent to meet business needs.
• Develop your team to deliver outstanding service and growth.

Skills

Leadership

Customer service

Communication

Reading & writing

Delegation

Flexibility

Dress & grooming standards

Education

High school diploma or equivalent

Tools

POS system

Job description

Taylorsville | 5230
1863 W 4100 S
Salt Lake City, UT 84129, USA

Description

Pay/Benefits Information:

Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; paid time off; paid sick leave; and parental leave and benefits.

Requirements

• Must have strong leadership and communication skills
• Must have excellent customer service skills
• Must be able to read, count, and write accurately
• Must be able to work various hours, weekends, and holidays
• Must be able to smile and maintain a clean appearance as per the dress and grooming standards
• Must be able to assign and delegate tasks
• High school diploma or equivalent preferred
• Prolonged periods standing and working on the cash register or related equipment
• Must be able to lift up to 50 pounds at times
• This person will work outside in a loud environment due to car wash equipment
• This person will be in constant motion and will participate in physical activities, such as lifting (0-50 lbs.), bending, reaching, and stooping

Work Environment and Physical Demands

Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will participate in physical activities, such as lifting (0-50 lbs.), bending, reaching and stooping.

• Assists Store Leader with hiring and training new Team Members
• Assists with coordinating the day-to-day workflow of Team Members in the operation; supports team by providing direction
• Assists the Store Leader with employment actions, including discipline and termination of Team Members in accordance with company policy
• Monitors the store’s level of performance, identifying and facilitating opportunities to increase productivity and efficiency
• Assist customers with questions or price discrepancies
• Enforces the proper use of sales pitches with the Team
• Maintains proper cash accountabilities at POS registers
• Performs other duties as assigned

Planning & Organizing:

You are an expert at driving memberships by maximizing car volume and building customer loyalty through a best-in-class guest experience

Business Acumen:

You contribute to the overall financial success of the store by partnering with the Store Leader to analyze reporting and daily trends to make strategic business decisions

Inspiring Others:

You are all about motivating and inspiring your team through Quick Quack Car Wash's core values (Smart, Kind & Driven)

Execution:

You clearly communicate the standards of Quick Quack Car Wash and monitor outcomes to ensure everyone adheres to company-wide policies and procedures

Delegation & Empowerment:

You provide clear expectations, involve others in developing plans, and hold Team Members accountable to Quick Quack Car Wash's customer service standards

Selecting Talent:

You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs

Building Talent:

You take pride in developing your team to ensure they provide outstanding service to the best of their abilities and are prepared for future growth

Coaching:

You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching, 1-on-1s, and individual development plans

Decision Making:

You actively seek data from a variety of sources to identify opportunities and make rapid and well-informed decisions to improve results

Eligibility for this role at Quick Quack Car Wash requires a clean driving record, meaning that you may not have any major moving violations or serious preventable accidents within the last 3-5 years. Must have a current Driver's License (not suspended or expired).

Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Quick Quack Car Wash participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

Dedicated

Devoted to a task or purpose with loyalty or integrity

Leader

Inspires teammates to follow them

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.