Assistant Store Leader

Tapestry, Inc.; Oxon Hill (MD); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading company in the luxury retail sector is seeking an Assistant Store Leader in Oxon Hill, MD. The successful candidate will leverage their retail proficiency to drive sales, lead a team, and maintain store standards. This role requires strong leadership, exceptional communication skills, and a commitment to customer service excellence. Join a vibrant team that values creativity and inclusivity while delivering extraordinary products to customers.

Benefits

Health Coverage

Life and Disability Insurance

401(k)

Paid Time Off

Product Discounts

Qualifications

• Minimum 3 years management experience in retail.
• Prior luxury goods experience preferred.

Responsibilities

• Develop business-driving initiatives that build repeat business.
• Assist Store Manager in achieving financial success.
• Ensure all associates complete the sales training program.

Skills

Leadership

Communication

Interpersonal Skills

Sales Development

Decision-Making

Education

College Degree

Tools

Excel

Word

Outlook

Job description

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Assistant Store Leader

Kate Spade

Oxon Hill, MD, US

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Job Title: Assistant Store Leader (Manager)

Primary Purpose:

The successful individual will leverage their proficiency in retail to…

Client & Service Expert:

• Develop business-driving initiatives that build repeat business or attract new customers.
• Communicate and achieve store productivity targets including sales per hour, ADT, UPT, and capture rate.
• Ensure all associates and leadership complete the sales training program and develop strong product knowledge across all categories.
• Model and supervise the selling environment, providing consistent coaching to ensure the highest level of customer service and sales.

Leadership Presence/Steward of Talent:

• Assist Store Manager in achieving financial success through improving measurable results that impact store performance.
• Responsible for assuming the Store Manager role in their absence.
• Lead by example with personal sales goals.
• Educate team on sales plans, personal goals, and measurable stats, coaching to maximize business.
• Network in the community to fill open positions efficiently with minimal business impact.
• Conduct ongoing review and assessment of employee performance.

Building Brand Equity:

• Understand and communicate the kate spade new york brand aesthetic, philosophy, and lifestyle to the sales team and customers.
• Ensure brand and operating standards are met to support brand consistency.
• Implement visual merchandising directives and maintain store presentation standards.
• Communicate merchandise sell-through, stock position, business trends, product issues, and customer feedback to the Store Manager to increase customer service and sales.

Operational Excellence:

• Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, and securing the facility.
• Assist with managing payroll budget by scheduling and adjusting as needed.
• Monitor and follow company policies on loss prevention to protect inventory and assets.
• Manage POS transactions accurately to maintain inventory integrity.

The accomplished individual will possess…

• Professional sales development and exceptional interpersonal skills
• Strong leadership qualities; effective communication across all levels
• Ability to analyze reports, identify trends, and react quickly
• Decision-making and conflict mediation skills
• Proficiency in Windows-based software (Excel, Word, Outlook)

An outstanding professional will have…

• Minimum 3 years management experience in retail
• College degree preferred
• Prior luxury goods experience preferred

Physical Requirements…

• Availability to work store schedule, including evenings and weekends
• Standing for extended periods
• Lifting boxes up to 40 pounds
• Climbing ladders

Our Competencies for All Employees include drive for results, customer focus, creativity, interpersonal savvy, learning on the fly, and perseverance, among others. Managers additionally need strategic agility, developing direct reports, and building effective teams.

Kate Spade is an equal opportunity employer and committed to diversity and inclusion. All employment decisions are based on qualifications without regard to legally protected characteristics.

Americans with Disabilities Act (ADA):

We provide reasonable accommodations for disabilities or religious beliefs. Contact Tapestry People Services for assistance.

Benefits include health coverage, life and disability insurance, 401(k), paid time off, and product discounts. Additional compensation details available upon request.

Job Segment: Retail Manager, Store Manager, Outside Sales, Merchandising, Retail, Sales