Assistant Store Leader

Kroger; Novi (MI); On-site; USD 50,000 - 65,000; Full time

Job summary

Kroger is seeking a dedicated management candidate to oversee store operations and enhance customer service. The role involves leading teams, achieving sales targets, and ensuring compliance with policies. Join a company that values growth and community!

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee Assistance Program

Associate discounts

Qualifications

• 1 year of experience as department manager or equivalent.
• Retail management experience and knowledge of store operations.

Responsibilities

• Assist store manager in achieving a favorable customer shopping experience.
• Lead teams in implementing merchandising initiatives.
• Manage total store operations in the store manager's absence.

Skills

Customer Service

Leadership

Problem Solving

Education

High school diploma/GED

Job description

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum requirements:

• High school diploma/GED
• 1 year of experience as department manager, service manager, or equivalent experience
• Store manager/district manager or direct manager approval

Desired qualifications:

• Retail management experience & knowledge of all aspects of store operations
• Staff supervisory experience

The responsibilities include:

• Assist store manager & associates in achieving a favorable customer shopping experience and develop associate interest in customer service/relations to enhance Kroger's reputation.
• Lead teams in planning, implementing & executing merchandising/operating initiatives.
• Develop action plans and communicate results to associates.
• Identify store opportunities, develop solutions, and ensure plan implementation.
• Model and demand high levels of customer service and address issues promptly.
• Manage total store operations in the store manager's absence.
• Achieve/exceed sales, wage, profit, safety, and shrink targets.
• Drive sales and profits, reduce shrink, and improve departmental contributions.
• Discuss financial performance and develop budgets with staff.
• Analyze the competitive landscape and respond accordingly.
• Demonstrate inclusive leadership and promote inclusion among staff.
• Work with coordinators to meet sales and profit goals.
• Build relationships with community organizations and union representatives.
• Communicate effectively with staff and serve as liaison with management.
• Assist in staffing, reducing turnover, and increasing retention.
• Provide performance feedback and manage labor and supply costs.
• Ensure compliance with laws and policies.
• Supervise, coach, and evaluate staff performance.