Assistant Store Leader

Kroger; Madison (WV); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading grocery retailer is seeking a dedicated individual for a management role. This position involves overseeing store operations, ensuring high levels of customer service, and leading a team to achieve sales and profit goals. The ideal candidate will have retail management experience and a passion for customer relations. Comprehensive benefits and opportunities for growth are provided.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Employee Assistance Program

Qualifications

• 1 year of experience as department manager or equivalent.
• Retail management experience and knowledge of store operations.

Responsibilities

• Assisting store manager in achieving customer satisfaction.
• Leading teams in executing merchandising initiatives.
• Managing total store operations in the absence of the store manager.

Skills

Customer Service

Leadership

Retail Management

Education

High School Diploma/GED

Job description

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum requirements:

• High school diploma/GED
• 1 year of experience as department manager, service manager, or equivalent experience
• Store manager/district manager or direct manager approval

Desired qualifications:

• Retail management experience & knowledge of all aspects of store operations
• Staff supervisory experience

The role involves:

• Assisting store manager & associates in achieving a favorable customer shopping experience & developing associate interest in customer service/relations.
• Leading teams in planning, implementing & executing merchandising/operating initiatives.
• Developing action plans based on associate survey results.
• Identifying store opportunities, developing solutions, and ensuring plan implementation.
• Modeling high levels of customer service and resolving issues.
• Managing total store operations in the absence of the store manager.
• Achieving sales, wage, profit goals, and other targets like safety and shrink.
• Driving sales and profits, reducing shrink, and improving departmental contributions.
• Participating in financial performance discussions and budget development.
• Analyzing the competitive landscape and demonstrating inclusive leadership.
• Utilizing staff to meet sales/profit goals and execute merchandising plans.
• Building relationships with community organizations and union representatives.
• Communicating effectively with staff and serving as a liaison with district managers and coordinators.
• Assisting in staffing, reducing turnover, and increasing retention.
• Providing performance feedback and managing labor and supply costs.
• Ensuring legal and policy compliance, supervising and coaching staff, and conducting performance reviews.