Assistant Store Leader

CHESTER RANGE OPERATIONS LLC; Chester (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, and Vision health ins

Unlimited Shooting – Free Classes

Industry discounts online and in-store

Manufacturer rewards and points

Paid training for firearms

Job summary

Range USA, the nation’s largest operator of indoor shooting ranges, is hiring an Assistant Store Leader for our Chester, VA location. You will drive store sales, lead daily operations, and coach a team to deliver a safe, compliant, and exceptional customer experience.

The ideal candidate has 3+ years of retail leadership, strong communication, and hands-on work with POS systems and inventory tools. This full-time role offers growth within our expanding network.

Qualifications

• 3+ years of retail sales or leadership experience.
• Led teams of 10 or more associates.
• Availability to work a flexible schedule including nights, weekends, and holidays.
• Proficiency with Microsoft Office, POS systems, and inventory management tools.
• Strong communication and interpersonal skills.
• Proven ability to build relationships and deliver customer-focused solutions.
• Experience in coaching, performance management, and team development.

Responsibilities

• Support achievement of store sales goals through exceptional customer service and team execution.
• Ensure a consistent, high-quality customer experience in both retail and range environments.
• Maintain merchandising, pricing, promotional, and visual presentation standards.
• Schedule staff to align staffing with customer traffic and business needs.
• Daily store operations: opening/closing, cash handling, receipts and dispositions.
• Oversee store and range facility standards, staffing, cleanliness, and functionality.
• Use POS, inventory, and scheduling systems; oversee range maintenance operations.
• Recruit, interview, and hire top talent; onboard and train new team members.
• Provide coaching, feedback, and performance management; develop staff through goals.

Skills

Leadership

Customer service

Team development

Communication

POS systems

Inventory tools

Scheduling

Microsoft Office

Tools

POS systems

Inventory management software

Scheduling tools

Job description

Job DetailsJob Location: Chester, VA - Chester, VA 23831Position Type: Full TimeTravel Percentage: NoneJob Category: RetailAssistant Store Leader

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

Position title

Assistant Store Leader

Reports to

Store Leader

Classification

Full-Time / Exempt / Salaried

Position overview

The Assistant Store Leader supports the overall success of the store by driving sales, leading daily operations, developing team members, and ensuring a safe, compliant, and customer-focused environment. This role partners closely with the Store Leader to drive store sales performance, maintain operational excellence, and uphold all regulatory and safety standards.

Core values alignment:

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key responsibilities

Sales & Customer Experience:

• Support achievement of store sales goals through exceptional customer service and team execution
• Ensure a consistent, high-quality customer experience in both retail and range environments
• Maintain merchandising, pricing, promotional, and visual presentation standards

Operations & Store Management:

• Responsible for scheduling to align staffing with customer traffic and business needs
• Responsible for daily store operations, including opening/closing procedures, cash handling, and receipts and dispositions
• Oversee store and range facility standards, staffing, cleanliness, and functionality
• Ensure proper use of systems including POS, inventory, and scheduling tools
• Oversee and support range maintenance team operations

People Leadership & Development:

• Responsible for recruiting, interviewing, and hiring top talent
• Responsible for onboarding and training of new team members
• Provide ongoing coaching, feedback, and performance management
• Help develop associates through goal setting and development plans

Compliance & Safety:

• Ensure strict adherence to ATF regulations and all internal firearm handling policies
• Maintain compliance with OSHA, EPA, and all applicable state and local regulations
• Serve as a Safety Leader by promoting a culture of accountability and safe practices

Administrative & Execution

• Monitor compliance with company policies, procedures, and record-keeping
• Manage timekeeping, scheduling approvals, and attendance tracking
• Support execution of company initiatives and operational priorities
• Assist across all store functions as business needs require

Desired skills & experience

• 3+ years of retail sales or leadership experience
• Led teams of 10 or more associates
• Availability to work a flexible schedule including nights, weekends, and holidays
• Proficiency with Microsoft Office, POS systems, and inventory management tools
• Strong communication and interpersonal skills
• Proven ability to build relationships and deliver customer-focused solutions
• Experience in coaching, performance management, and team development

Employee benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed — we offer paid training