Assistant Store Director

times-supermarkets; ʻEleʻele (HI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Flexible Hours

Employee Discount

10 Paid Holidays

Medical/Vision/Dental Package

Free Life Insurance

Vacation and Sick Leave

Matching 401K

Management Bonuses

Job summary

Times Supermarkets in ʻEleʻele is seeking an Assistant Store Director to support the Store Director in managing the Grocery Department. Responsibilities include customer service, staff supervision, regulatory compliance, and ensuring efficient operations.

The ideal candidate will have at least 3 years of retail experience, excellent communication skills, and the ability to work in a fast-paced environment. Benefits include flexible hours, paid holidays, and health insurance.

Qualifications

• Proven experience in grocery operations or similar.
• Strong customer service and communication skills.
• Ability to prioritize and meet deadlines.

Responsibilities

• Manage grocery department under Store Director.
• Supervise and train department managers.
• Ensure compliance with regulations and policies.

Skills

Customer service

Supervision

Training and direction

Problem-solving

Communication

Education

High school diploma or equivalent

3 years experience in Grocery/Retail

1 year in departmental management

Tools

Microsoft Word

Microsoft Excel

Forklift

Job description

Assistant Store Director

Department: STORE MANAGEMENT

Direct Supervisor: STORE DIRECTOR

FLSA Status: EXEMPT

Starting pay rate: $50,000.00/yr.

Company Benefits

• Flexible Hours
• Employee Discount
• 10 Paid Holidays (including 2 days for your birthday)
• Medical/Vision/Dental Package
• Free Life Insurance
• Vacation and Sick Leave
• Voluntary Insurance Plans (Life, Disability, Cancer, Accidental)
• Long Term Disability
• Discounted Gym membership (YMCA)
• Matching 401K
• Management Bonuses
• *For qualifying positions

Job Summary

Under the direction of the Store Director, The Assistant Store Director is directly responsible for the Grocery Department, as well as assisting and working with the Store Director in all aspects of the entire store. In the absence of the Store Director, the Assistant Store Director assumes the responsibilities of the Store Director.

Essential Job Duties

• Customer service
• Assists with supervision, development, training and direction of the various departments and their department managers
• In the absence of the Store Director, has the authority to approve documents and items relating to the store’s operation
• Promote and maintain the proper and efficient servicing of customers
• Foster good relationships in the community and collaborate with business partners
• Ensure that the store’s activities comply with the rules/regulations of various governmental and regulatory agencies
• Assists in addressing, reviewing and controlling expenses within the store
• Ensures good communication is maintained between associates, store management and administrative staff
• Provides training, guidance and counseling to store management staff and associates
• Foster a harmonious positive environment
• Provide a safe and sanitary environment for customers and associates
• Take appropriate loss prevention measures
• Oversees liquor department, including but not limited to: ordering, shelf signs, stocking, displaying and pricing
• Understand, enforce and abide by all company policies and procedures

Other Job Duties

• In the absence of a Grocery Manager, able to handle all essential job duties of a Grocery Manager
• Conduct floor checks, ensuring that the shelves are adequately stocked, products are merchandised properly and rotated according to department standards
• Recommend changes in procedures, house rules and work methods as necessary
• Recognize and assist in the advancement of qualified associates
• Conduct periodic competitor checks
• Any tasks as deemed necessary by management

Physical Requirements

• Must be able to safely lift up to 50 lbs on own
• Must be able to push and pull at least 1000 lbs
• Stand for extended periods of time
• Frequent bending and stooping required during the course of the workday
• Requires manual dexterity and eye-hand coordination for various activities
• 18 years of age or older (operates heavy machinery)

Mental Requirements

• Accuracy is of primary importance in all aspects of the job
• Able to work independently and as a team member
• Detail-oriented
• Organized
• Able to multi-task
• Resourceful

Work Hours

• On average, minimum 45 hours/week
• May require working overnight, early mornings, evenings, weekends and holidays
• Occasional longer shifts (10 hours) due to business needs
• Must be able to work at any Times location on the island

Working Conditions

• Fast-paced environment that may be demanding and/or stressful
• Work done primarily indoors with air conditioning
• Warehouse is not air conditioned, and could reach temperatures of over 100 Degrees Fahrenheit during the summer months
• Walk-in chills; temperatures between 30-40 Degrees Fahrenheit
• Walk-in freezer; temperatures below 0 Degrees Fahrenheit

Equipment

• Box Cutters
• Label Guns
• DSD Unit
• Ordering Unit (Telxon)
• Inventory Unit (Symbol)
• Pallet Jacks
• Fork Lift
• Hand trucks
• Step Stool
• Ladders
• Cash Register
• Computers
• Balers
• Flat beds
• Data logic smart gun

Potential Hazards

• Working with box cutters
• Working with machinery to relocate heavy loads
• Changes in environmental temperature when working outside and inside of the store as well as in the dairy, chill and freezer

Qualifications

• Education/Training/Experience:
  • High school diploma or equivalent
  • Possess knowledge, experience and expertise of the grocery operations or similar job experience
  • Minimum of 3 years experience in Grocery/Retail or similar job experience
  • Minimum of 1 year experience in departmental management experience or similar equivalent
  • Basic knowledge of computer
  • Familiar with Microsoft Word and Excel
• Communication:
  • Excellent customer service skills
  • Able to effectively communicate with others in English
  • Good phone etiquette
  • Possess acceptable written and verbal communication skills in English
• Other:
  • Accurately and efficiently complete work in a timely manner
  • Able to effectively prioritize work
  • Able to meet deadlines in a short period of time
  • Able to quickly pick up and follow through with various projects
  • Troubleshooting/problem-solving ability

Compensation

Starting rate (as deemed by current pay schedule) or commensurate with experience

The preceding information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.