Assistant Store Director

Redner's Markets, Inc.; Dover (DE); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Store Director to help manage store operations and personnel. This role is vital in supporting the Store Director and ensuring a positive customer experience. The ideal candidate will have experience in the supermarket industry and demonstrate strong communication and organizational skills. Responsibilities include overseeing training, managing schedules, and maintaining safety standards. Join a dynamic team where your contributions will directly impact the store's success and customer satisfaction. If you thrive in a fast-paced environment and are passionate about retail management, this opportunity is perfect for you.

Qualifications

• 3+ years of supermarket experience with management program participation.
• Strong communication and organizational skills are essential.

Responsibilities

• Assist in store operations and manage personnel in the absence of the Store Director.
• Ensure a positive work environment and handle customer complaints professionally.

Skills

Communication Skills

Teamwork

Customer Service

Basic Math Skills

Organizational Skills

Education

High School Diploma

College Education

Job description

44 West Dover
Greentree Village Center
25 Greentree Drive
Dover, DE 19901, USA

POSITION TITLE: Assistant Store Director
DEPARTMENT: Grocery Department
REPORTS TO: Store Director
FLSA STATUS: Exempt – 45 Hours

JOB SUMMARY:

Share store responsibilities and its operations with the Store Director. Coordinate and direct the overall operation of the store in the absence of the Store Director.

ESSENTIAL JOB FUNCTIONS:

1. Actively support the Store Director in the fulfillment of their responsibilities.
2. Responsible for management of store personnel in the absence of the Store Director.
3. Assist the Store Director and other department managers with overseeing the training and development of all employees throughout the store.
4. Foster a positive work environment that promotes teamwork, customer service, and high performance.
5. Greet all customers and be observant while working on the sales floor.
6. Assist in handling customer complaints in a prompt and professional manner.
7. Identify pricing discrepancies and inform the proper personnel.
8. Responsible for checking ads and inserts to ensure proper shelf and display pricing.
9. Implement and maintain all safety standards as directed by Loss Prevention and Risk Management departments.
10. Oversee sanitation program, housekeeping, and equipment maintenance control.
11. Assist in contributing to the profitable operation of the store and all the departments.
12. Enforce receiving department procedures according to company policies.
13. Prepare a weekly schedule based on projected sales volume and workload in the absence of the Store Director.
14. Assist in planning of merchandise displays to obtain maximum sales and profits.
15. Monitor dairy, commercial bread, frozen, and grocery shelves and displays for freshness, quality, and price.
16. Abide by all company policies as stated in the Employee Handbook.

SUPPLEMENTAL JOB FUNCTIONS:

1. Assist in the cash office and guest service area as needed.
2. Conduct daily checks on refrigeration and safety walks.
3. Assist in any department in the store as needed.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

1. Minimum of a high school education; a college education is helpful but not required.
2. At least 3 years of experience in the supermarket industry with successful participation in management programs.
3. Should have a working knowledge of store operations.
4. Must have excellent oral and written communication skills for dealing with customers, employees, and vendors.
5. Must have basic math skills to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, and volume.
6. Ability to verify vendor invoice charges and counts, and the ability to complete required accounting reports including inventory and receiving.
7. Excellent organization and follow-through skills.
8. Must be able to stand upright for most of your scheduled work shift.