Assistant Store Director

Meijer Inc.; Coldwater (MI); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated operations manager to lead a dynamic team in a fast-paced retail environment. This role emphasizes leadership, customer service excellence, and strategic planning to enhance store performance and profitability. You will be responsible for directing daily operations, developing talent, and fostering a culture of engagement and inclusivity. Join a forward-thinking company that values personal growth and community involvement, and make a significant impact on both team members and customers alike.

Benefits

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Qualifications

• 5+ years of experience in retail or grocery management.
• Strong passion for leadership and customer service.

Responsibilities

• Oversee daily store operations and manage team performance.
• Develop strategies to improve customer service and drive sales.
• Ensure effective merchandising and community engagement.

Skills

Leadership

Customer Service

Operations Management

Retail Management

Team Development

Problem Solving

Education

Bachelor's Degree

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth, and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Please review the job profile below and apply today!

Job Responsibilities

Provides direction related to operations, processes, and conditions of the store. Plans, directs, and supervises the team in the day-to-day operation of the store. Is responsible for the selection, training, development, and performance management for all team members in span of care. Develops strategies to improve customer service, drives store sales, and increases profitability. Ensures customer needs are met, complaints are resolved effectively and efficiently, and service is quick and efficient. Ensures that all products and displays are merchandised effectively to maximize sales and profitability. Forecasts staffing needs and develops recruiting strategies to provide optimal staffing in all areas. Works in a manner that reflects the Meijer brand and values.

Purpose and Key Responsibilities

• Overall operations responsibility across food and general merchandise areas.
• Management of planograms, seasonal resets, and endcaps.
• Engaging team members and leadership to provide the best possible shopping experience.
• Creating a culture that drives positive team member engagement and talent retention.
• Identifying, selecting, and developing talent within the store.
• Upholding cultural standards and values through open communication.
• Assessing financial results and implementing strategies to drive profitability.
• Developing strategies to improve customer service, sales, and profitability.
• Ensuring customer needs are met, complaints are resolved, and service is efficient.
• Merchandising products and displays to maximize sales.
• Building community relationships to support the Meijer brand.

What You’ll Be Doing

• Assisting the Store Director in overall store operations.
• Leading performance management activities for staff.
• Attracting, selecting, and retaining a diverse, inclusive team.
• Communicating effectively with the team.
• Ensuring product standards and operational procedures are followed.
• Managing store operations in the absence of the Store Director.
• Maintaining food safety standards.
• Connecting with communities and customers.
• Delivering key performance metrics.
• Implementing new initiatives and strategies.
• Monitoring competitive trends and adjusting strategies accordingly.
• Following merchandising plans and designing displays.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum 5+ years of retail/grocery/operations management/customer service experience.
• 4+ years of progressive leadership experience.
• Passion for leadership and customer service.
• Proactive and creative thinking skills.
• Understanding of seasonal and diverse merchandising.
• Strong business acumen.
• Innovative attitude.
• Commitment to fostering an inclusive environment.