Assistant Store Coach: Lead Sales & Service Excellence

ASICS; Utah; On-site; USD 32,000 - 35,000; Full time

Job summary

ASICS America Corporation in California is seeking an Assistant Head Coach (Assistant Store Manager) for San Clemente. You will support the Head Coach with day-to-day store operations, sales, customer service, recruiting and training, coaching, and maintaining high store standards.

The position requires at least 2+ years of retail management in luxury or sporting goods, with a focus on leadership, sales targets, and excellent customer experience.

Qualifications

• 2+ years of retail management experience.
• Experience in luxury, sporting goods or athletic industry preferred.
• Strong leadership and communication skills.
• Ability to work a flexible schedule including holidays, nights, weekends and overtime.
• Knowledge of selling athletic footwear and apparel.

Responsibilities

• Supervises store staff in the absence of the Head Coach (no direct supervision).
• Open and close the store and ensure products are visually appealing for the next business day.
• Coach team on sales strategy and customer service to uphold exceptional experience.
• Greet customers, assist with product selection and answer questions.
• Monitor sales targets and adjust where necessary.
• Process payments using POS system.
• Assist Stock Associate with receiving merchandise and inspections.
• Audit sales and loss prevention reports for accuracy.
• Maintain store appearance and organize displays.
• Analyze store data to devise a sales strategy.
• Interact with all levels within the organization and with outside vendors.

Skills

Retail management

Leadership

Sales techniques

Customer service

Communication

Job description

ASICS America Corporation in California is seeking an Assistant Head Coach (Assistant Store Manager) for San Clemente. You will support the Head Coach with day-to-day store operations, sales, customer service, recruiting and training, coaching, and maintaining high store standards.

The position requires at least 2+ years of retail management in luxury or sporting goods, with a focus on leadership, sales targets, and excellent customer experience.