Assistant Site Manager - People, Ops & Guest Experience

Carwashexpress; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Carwashexpress is looking for an Assistant Site Manager in Charlotte, North Carolina. This full-time role involves onboarding new team members, enhancing customer experience, and ensuring operational excellence at the site. Responsibilities include team support, customer engagement, and promoting services to improve sales. The ideal candidate should possess strong customer service skills, leadership abilities, and an aptitude for problem-solving. Join a growing company committed to team and customer satisfaction.

Qualifications

• Experience in customer service or retail management is preferred.
• Ability to lead and develop a team effectively.
• Strong verbal and written communication skills.

Responsibilities

• Assist in onboarding new team members and promote company values.
• Greet customers and ensure a welcoming environment.
• Check equipment functionality and assist in maintaining cleanliness.
• Promote services and memberships during customer interactions.

Skills

Customer service skills

Team leadership

Sales abilities

Problem-solving skills

Communication

Job description

Carwashexpress is looking for an Assistant Site Manager in Charlotte, North Carolina. This full-time role involves onboarding new team members, enhancing customer experience, and ensuring operational excellence at the site. Responsibilities include team support, customer engagement, and promoting services to improve sales. The ideal candidate should possess strong customer service skills, leadership abilities, and an aptitude for problem-solving. Join a growing company committed to team and customer satisfaction.