Site Operations Lead — Team & Guest Experience

Carwashexpress; Memphis (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

Carwashexpress is looking for an Assistant Site Manager in Memphis, Tennessee, to enhance team performance and customer experience. In this full-time role, the incumbent will provide support in onboarding, assist in customer interactions, maintain operational excellence, and promote services to achieve sales goals. Ideal candidates should possess strong problem-solving skills and a commitment to fostering a positive team environment. Join Carwashexpress, part of a growing car wash network dedicated to quality service and team well-being.

Qualifications

• Experience in team management and development.
• Strong customer service skills with the ability to resolve issues quickly.
• Ability to promote sales and improve customer engagement.

Responsibilities

• Assist in onboarding new team members and support their development.
• Greet customers warmly and address their needs.
• Monitor operations and suggest improvements.
• Promote services and track sales activities.

Skills

Team Development & Support

Customer Engagement

Operational Excellence

Sales Support

Problem-Solving

Job description

Carwashexpress is looking for an Assistant Site Manager in Memphis, Tennessee, to enhance team performance and customer experience. In this full-time role, the incumbent will provide support in onboarding, assist in customer interactions, maintain operational excellence, and promote services to achieve sales goals. Ideal candidates should possess strong problem-solving skills and a commitment to fostering a positive team environment. Join Carwashexpress, part of a growing car wash network dedicated to quality service and team well-being.