Assistant Site Manager: Lead Teams, Own Outcomes

Whistle Express Car Wash; Dothan (AL); On-site; USD 52,000 - 75,000; Full time

Job summary

Whistle Express Car Wash is seeking an Assistant Site Manager to work with the Site Manager in delivering exceptional guest experiences and operational excellence. You will help develop a high-performing team, onboard new staff, manage schedules, and ensure the site runs smoothly in a fast-paced outdoor environment.

The role emphasizes ownership of outcomes, proactive problem-solving, and driving membership sales while maintaining safety and quality standards.

Qualifications

• Prior management or supervisory experience preferred.
• Track record of ownership and accountability matters more than title.
• Comfort working in a fast-paced, outdoor environment.

Responsibilities

• Assist in onboarding and developing team members; promote company values and site procedures.
• Support scheduling and shift management to ensure adequate staffing.
• Greet customers, answer questions, and promote memberships and services.
• Identify opportunities to upsell services and drive revenue; support promotions.
• Monitor operations and assist Site Leader to maintain safety and quality standards.
• Troubleshoot issues, provide quick decisions, and communicate feedback for site improvements.

Skills

Leadership

Team Development

Customer Service

Problem Solving

Communication

Sales Upselling

Staff Training

Job description

Whistle Express Car Wash is seeking an Assistant Site Manager to work with the Site Manager in delivering exceptional guest experiences and operational excellence. You will help develop a high-performing team, onboard new staff, manage schedules, and ensure the site runs smoothly in a fast-paced outdoor environment.

The role emphasizes ownership of outcomes, proactive problem-solving, and driving membership sales while maintaining safety and quality standards.