Assistant Site Manager I

Canon Business Process Services, Inc.; Milwaukee (WI); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated supervisor to manage contracted activities at client accounts. This role involves ensuring staff meet quality and productivity standards while fostering a positive work environment. You will assist in managing budgets, preparing reports, and liaising with clients and corporate departments. With a focus on professional development, this company offers competitive pay and comprehensive training programs. If you're looking to advance your career in a supportive atmosphere, this opportunity is perfect for you.

Benefits

Competitive pay

Employee discounts on entertainment

Comprehensive training and development programs

Qualifications

• Two or more years of supervisory experience preferred in reprographic/mail setting.
• Strong communication skills and excellent customer service are essential.

Responsibilities

• Assist with the management of all services contracted by the client at the assigned site.
• Prepare monthly production and volume reports to measure productivity.

Skills

Supervisory Skills

Customer Service

Communication Skills

Problem Solving

Education

Associate's Degree

Job description

Overview

Under general direction, supervises the staff performing contracted activities at client accounts. Ensures staff is meeting quality and productivity standards as defined by the client and manager.

Responsibilities

1. Assist with the management of all services contracted by the client at the assigned site.
2. Ensure staff is meeting quality and productivity standards as defined by the client and manager.
3. Ensure proper maintenance and usage of all equipment and supplies.
4. Interface with the client, Operations team, and Corporate departments.
5. Assist the manager with staff payroll, site billing, service enhancements, and employee of the month nominations in a timely manner.
6. Supervise tasks or special projects and ensure their completion by set deadlines.
7. Initiate communication and problem solving with the manager to address client issues.
8. Assist the manager in managing the budget and controlling expenses effectively.
9. Prepare monthly production and volume reports to measure productivity and prepare billing charges.
10. Contact and negotiate with outside vendors if necessary.
11. Perform other duties as requested by the Site Manager and client.

Qualifications

• Associate's Degree preferred or equivalent experience.
• Two or more years of supervisory experience preferred in reprographic/mail setting.
• Excellent customer service, professional attitude, and appearance are essential.
• Ability to work overtime and meet deadlines.
• Strong communication skills.

Physical Demands

• Physical activity including bending, reaching, lifting, and prolonged periods of sitting or standing.
• May lift and/or move up to 50 lbs.

What We Offer

Competitive pay and benefits.

Comprehensive training and development programs to prepare employees for advancement.

A company focused on creating a positive work and client environment.

Employee discounts on entertainment, products, and services nationwide.

Come Join Our Team!