Assistant Site Manager

NAPA Auto Parts; South Saint Paul (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking an Assistant Site Manager to oversee operations at their Integrated Business Solutions location. The role involves managing personnel, ensuring customer satisfaction, and maintaining inventory. Ideal candidates will have strong leadership skills, a high school diploma, and preferably experience in the automotive aftermarket industry. This position offers a competitive hourly wage with opportunities for pay progression and comprehensive benefits.

Benefits

Health Insurance

Retirement Plan

Paid Time Off

Additional Perks

Qualifications

• Experience in the automotive aftermarket industry preferred.
• Ability to manage and delegate to a team of two or more.
• Self-motivated with problem-solving skills.

Responsibilities

• Ensure customer satisfaction and manage inventory/ROI.
• Collaborate with management to develop strategies for the IBS program.
• Create a safe work environment, including timely hazmat training.

Skills

Communication

Leadership

Problem Solving

Education

HS Diploma or equivalent

Technical or college degree

ASE certification

Tools

Microsoft Office

POS systems

Customer fleet management software

Job description

Join to apply for the Assistant Site Manager role at NAPA Auto Parts.

Position Overview: Provides management assistance in a company-owned Integrated Business Solutions (IBS) location or locations. Develops quality personnel, sets high performance standards, and utilizes company training resources to recognize employee efforts and accomplishments. Responsible for inventory protection, asset management, operational issues, and ensuring overall site cleanliness. Fosters positive relationships with customers and staff through meetings and open discussions.

Responsibilities

1. Ensure customer satisfaction and manage inventory/ROI.
2. Utilize available tools for tracking value-added items for customers.
3. Maintain and develop relationships with local non-NAPA vendors.
4. Respond promptly to customer inquiries regarding purchases and services.
5. Understand and comply with all contract requirements and customer expectations.
6. Collaborate with company and customer management to develop strategies for the IBS program.
7. Manage the TAMS buy-out PO process and ensure proper use of line codes.
8. Source parts for customers using approved IBS vendors.
9. Meet service level goals as per customer agreements.
10. Minimize inventory shrinkage through proper processes.
11. Ensure timely and accurate receipt and storage of merchandise.
12. Create a safe work environment, including timely hazmat training.
13. Comply with company and customer policies.
14. Barcode inventory and organize stock appropriately.
15. Return non-company excess inventory.
16. Work with the Site Manager on reconciliation and vendor negotiations.
17. Follow all IBS policies and complete training.
18. Perform tasks assigned by the Site Manager.

Qualifications

1. HS Diploma or equivalent required; technical or college degree a plus.
2. ASE certification within twelve months.
3. Ability to manage and delegate to a team of two or more.
4. Strong communication and leadership skills.
5. Experience in the automotive aftermarket industry preferred.
6. High character, integrity, and a customer-focused mindset.
7. Self-motivated with problem-solving skills.
8. Proficient in Microsoft Office, internet research, POS systems, and customer fleet management software.
9. Physical ability to handle heavy equipment and work in a fleet shop environment.

This position offers a starting hourly rate of $19.50, with potential pay progression within 12 months based on performance. Benefits include health insurance, retirement plan, paid time off, and additional perks. We value diversity and encourage all qualified candidates to apply.